Psychology : $b A study of mental lifeWoodworth, Robert Sessions
Science
Psychology : $b A study of mental life
Woodworth, Robert Sessions
Psychology
Moderate Skill Acquired in the Ordinary Day's Work
Merely repeating a performance many times does not give the high
degree of skill that we see in the expert telegrapher or typist.
Ordinarily, we practise much less assiduously, are much less zealous,
and have no such perfect measure of the success of our work. For
"practice to make perfect", it must be strongly motivated, and it must
be sharply checked up by some index or measure of success or failure.
If the success of a performance can be measured, and chalked up before
the learner's eyes in the form of a practice curve, so that he can see
his progress, this acts as a strong incentive to rapid improvement.
Ordinarily, we have no clear indication of exactly how well we are
doing, and are satisfied if we get through our job easily and without
too much criticism and ridicule from people around. Consequently we
reach only a moderate degree of skill, nowhere near the physiological
limit, and do not acquire the methods of the real expert.
This is very true of the manual worker. Typesetters of ten or more
years' experience were once selected as subjects for an experiment on
the effects of alcohol, because it was assumed that they must have
already reached their maximum skill. In regard to alcohol, the result
was that this drug caused a falling off in speed and accuracy of
work--but that is another story. What we are interested in here is the
fact that, as soon as these long-practised operators found themselves
under observation, and their work measured, they all began to improve
and in the course of a couple of weeks {327} reached quite a new level
of performance. Their former level had been reasonably satisfactory
under workaday conditions, and special incentive was needed to make
them approach their limit.
A similar condition of affairs has been disclosed by "motion studies"
in many kinds of manual work; the movements of the operative have been
photographed or closely examined by the efficiency expert, and
analyzed to determine whether there are any superfluous movements that
could be eliminated, and whether a different method of work would be
economical of time and effort. Usually, superfluous motion has been
found and considerable economy seen to be possible. There is evidently
no law of learning to the effect that continued repetition of a
performance necessarily makes it perfect in speed, ease, or adaptation
to the task in hand. What the manual worker attains as the result of
prolonged experience is a passable performance, but not at all the
maximum of skill.
Public-domain text, read in full here on John Shaqi.
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