An employer who worries his employees never gets the good work out
of them as does the one who has sense enough to keep them happy,
good-natured and contented. I was lecturing once for a large
corporation. I had two colleagues, who "spelled me" every hour. For
much of the time we had no place to rest, work or play between our
lectures. Our engagement lasted the better part of a year, and the
result was that, during that period where our reasonable needs were
unprovided for, we all failed to give as good work as we were capable
of. We were unnecessarily worried by inadequate provision and our
employers suffered. Henry Ford, and men of his type have learned this
lesson. Men respond rapidly to those who do not worry them. Governor
Hunt and Warden Sims, of Arizona, have learned the same fact in
dealing with prisoners of the State Penitentiary. The less the men
are "worried" by unnecessarily harsh treatment, absurd and cruel
restrictions, curtailment of natural rights, the better they act, the
easier they are liable to reform and make good.
Dr. Musgrove to his _Nervous Breakdowns_, tells a story of two
commanders which well illustrates this point:
In a certain war two companies of men had to march an equal
distance in order to meet at a particular spot. The one
arrived in perfect order, and with few signs of exhaustion,
although the march had been an arduous one. The other company
reached the place utterly done up and disorganised. It was all
a question of leadership; the captain of the first company
had known his way and kept his men in good order, while the
captain of the second company had never been sure of himself,
and had harassed his subordinates with a constant succession
of orders and counter-orders, until they had hardly known
whether they were on their heads or their heels. That was why
they arrived completely demoralised.
In war, as in peace, it is not work that kills so much as worry.
A general may make his soldiers work to the point of exhaustion as
Napoleon often did, yet have their almost adoring worship. But the
general who worries his men gets neither their good will nor good
work.
Public-domain text, read in full here on John Shaqi.
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