Sir Rowland Hill: The Story of a Great ReformSmyth, Eleanor C. Hill
History
Sir Rowland Hill: The Story of a Great Reform
Smyth, Eleanor C. Hill
Hill, Rowland, Sir, 1795-1879; Postal service -- Great Britain -- History
Lord Clanricarde placed the management of that office under my
father's command in order that the latter should have a free hand; and
it was settled that all returns to Parliament should be submitted to
Rowland Hill before being sent to the Treasury, with leave to attack
any that seemed unfair to penny postage. Previous to this act of
friendliness and justice on the Postmaster-General's part, papers had
generally been submitted to the permanent head of the office and even
to officers of lower rank, but had been withheld from the reformer's
observation.[179]
“Eternal vigilance” is said to be the necessary price to pay for
the preservation of our liberties; and, half a century ago, a like
vigilance had to be exercised whenever and wherever the interests of
the postal reform were concerned.
The arrears in the Money Order Departments of the London and
provincial offices were so serious that to clear them off would, it
was declared, fully employ thirty-five men for four years. The Post
Office had always maintained that the Money Order Department yielded
a large profit; but a return sent to Parliament in 1848 showed that
the expenditure of the year before the change of management exceeded
the receipts by more than £10,000. In 1849 my father expressed “a
confident expectation” that in the course of the year the Money Order
Office would become self-supporting. By 1850 that hope was realised.
By 1852 the office showed a profit of £11,664, thereby, in six years,
converting the previous loss into a gain of more than £22,000;[180]
and during the last year of Rowland Hill's life (1878-79) the profits
were £39,000.
A reduction of size in the money order forms and letters of advice,
and the abolition of duplicate advices effected a considerable saving
in stationery alone; while the reduction of fees and the greater
facilities for the transmission of money given by cheap postage
raised the amount sent, in ten years only, twenty-fold. In 1839 about
£313,000 passed through the post; and in 1864, the year of my father's
resignation, £16,494,000. By 1879 the sum had risen to £27,000,000;
and it has gone on steadily increasing.
Perhaps the following extract from Rowland Hill's journal is
satisfactory, as showing improvement in account-keeping, etc. “July
8th, 1853.—A recent return to Parliament of the number and cost of
prosecutions [for Post Office offences] from 1848 to 1852 inclusive,
shows an enormous decrease—nearly, I think, in the ratio of three to
one. This very satisfactory result is, I believe, mainly owing to the
improved arrangements in the Money Order Office.”[181]
Public-domain text, read in full here on John Shaqi.
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