Sir Rowland Hill: The Story of a Great ReformSmyth, Eleanor C. Hill
History
Sir Rowland Hill: The Story of a Great Reform
Smyth, Eleanor C. Hill
Hill, Rowland, Sir, 1795-1879; Postal service -- Great Britain -- History
We all have our strong points; and one of Colonel Maberly's was a
happy knack of selecting heads of departments, the chief Secretary's
immediate subordinates. They were an able staff of officers, unto
whom my father always considered that the good reputation the Post
Office enjoyed while he was its permanent head was largely due. With
their aid the reformer devised and matured measures of improvement
more rapidly than before—more rapidly because there was now far less
likelihood, when once authorisation had been obtained for carrying
them out, of seeing his proposals subjected to tiresome modifications
or indefinite delays, too often leading to entire abandonment. Thus he
was enabled to give most of his time to the work of organisation, to
him always, as he has said, “of all occupations the least difficult
and the most pleasant.” He encouraged his newly-acquired staff “to
make what proved to be a valuable change in their mode of proceeding;
for whereas the practice had been for these officers simply to select
the cases requiring the judgment of the Secretary, and to await his
instructions before writing their minutes thereon, I gradually induced
them to come prepared with an opinion of their own which might serve
in a measure for my guidance.” This placing of confidence in able and
experienced men had, as was but natural, excellent results.
The arrangement of secretarial and other duties being now settled,
reforms proceeded satisfactorily; new and greatly improved post
offices were erected, and older ones were cleared of accumulated
rubbish, and made more habitable in many ways. It was found that
at the General Post Office itself no sort of provision against the
risk of fire existed—an extraordinary state of things in a building
through which many documents, often of great value and importance,
were continually passing. Little time was lost in devising measures to
remedy this and other defects.
But, strange to say, in 1858 the construction and alteration of post
office buildings was transferred by the Treasury to the Board of
Works. Knowing that the change would lead to extravagance, Rowland
Hill essayed, but quite unsuccessfully, to effect a reversal of this
measure; and in support of his views instanced a striking contrast.
A new post office had been erected at Brighton, the cost, exclusive
of a moderate sum expended to fit it up as a residence, being about
£1,600. A similar building had now to be put up at Dundee, whose
correspondence was half that of Brighton. The Board of Works' estimate
came to four or five times that amount, and all that Rowland Hill
could accomplish was to bring the cost down to £5,700.
Public-domain text, read in full here on John Shaqi.
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