Sir Rowland Hill: The Story of a Great ReformSmyth, Eleanor C. Hill
History
Sir Rowland Hill: The Story of a Great Reform
Smyth, Eleanor C. Hill
Hill, Rowland, Sir, 1795-1879; Postal service -- Great Britain -- History
countries, through better treaties, was likewise effected; and each
improvement was rendered easier by the rapid growth everywhere of
railways and shipping companies, and the increased speed of trains and
steamships.
In 1855 “the system of promotion by merit,” recommended by my father
and endorsed with approval by the Civil Service Commissioners “was
brought into full operation. In the three metropolitan offices, when
a vacancy occurred application for appointment was open to all; the
respective claims were carefully compared, and, without the admission
of any other consideration whatever, the claim which was adjudged
to be best carried the day. To keep our course free from disturbing
influences, it was laid down that any intercession from without in
favour of individual officers should act, if not injuriously, at
least not beneficially, on the advancement of those concerned.” ...
“By the transfer to the Post Office of appointment to all the higher
postmasterships, opportunity for promotion was greatly enlarged,
and posts formally bestowed for political services now became the
rewards of approved merit. This change obviously involved great
improvement in the quality of the persons thus entrusted with powers
and duties of no small importance to the public. In the provincial
offices a corresponding improvement was, in great measure, secured
by delegating the power of appointing their subordinates, under
certain restrictions, to the respective postmasters, who, being
themselves responsible for the good working of their offices, were
naturally led to such selection as would best conduce to that end.
This delegation, so far as related to clerks, was made on the
recommendation of the Civil Service Commissioners; and the trust
being satisfactorily exercised, was subsequently extended to the
appointment of letter-carriers also.” The measure worked well. “From
the different departments of the metropolitan offices, and from
the provincial surveyors the reports of its operation were almost
uniformly satisfactory. Officers were found to take more personal
interest in their duties, to do more work without augmentation of
force, to make up in some degree by additional zeal for the increased
yearly holiday that was granted them, and to discharge their duties
with more cheerfulness and spirit, knowing that good service would
bring eventual reward.”[207]
Public-domain text, read in full here on John Shaqi.
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