=The Need for Better Co-operation among City Departments.=—The greatest
obstacle to satisfactory work on the part of city officials is the
absence of close co-operation among the various city departments. Some
heads of departments are elected; some are appointed. Even when they are
all chosen in the same way they often fail to work in complete harmony.
Each department is jealous of its own functions and anxious to follow
its own policy.[78]
[Sidenote: Some examples.]
Each desires all the credit when things go right and wants none of the
blame when things go wrong. The various departments, when unpleasant or
unpopular tasks have to be performed, often try to put the
responsibility on someone else. They have become very proficient in what
is colloquially known as “passing the buck”. The result is that team
play is usually lacking, and friction is not at all uncommon. How
frequently we see examples of this failure to save the city’s money by
co-operation! The street department puts down a new pavement; but the
surface is scarcely dry before the water department proceeds to tear it
up in order to lay new mains, or the sewer department sends its men
along to dig a new manhole, or the gas and electric light employees come
with picks and shovels to make excavations in it. Why not do all this
before the new pavement goes down? In the city of Boston nearly ten
thousand excavations are made in the streets during a single year. Some
of these are unavoidable, no doubt, but many of them are simply the
result of poor planning or no planning at all.
Or, take another illustration. Many city departments require materials
and supplies of the same sort. Coal, for example, is needed in police
stations, fire stations, the schools, the city hall, and all other
public buildings. Why not get together, buy it all in one large order at
wholesale prices, pay spot cash, and secure a discount, instead of
having each department purchase its own supplies in relatively small
quantities from local dealers? The answer is that each department,
jealous of its own independence, usually goes ahead in all its
activities without informing the others or consulting them. The
situation is not nearly so bad nowadays as it was twenty or more years
ago but there is still plenty of room for more effective
co-operation.[79]
CITY PLANNING AND PUBLIC WORKS
[Sidenote: The lack of planning.]
Public-domain text, read in full here on John Shaqi.
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