Ten Years Among the Mail Bags: Or, Notes from the Diary of a Special Agent of the Post-Office DepartmentHolbrook, James
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Ten Years Among the Mail Bags: Or, Notes from the Diary of a Special Agent of the Post-Office Department
Holbrook, James
Postal service -- United States
We have elsewhere shown that the life of a post-office clerk is not
passed upon a bed of roses, and we would here call his attention to
the truth that many annoyances must be expected by him in the course
of his experience. The ignorance and consequent pertinacity of those
who apply for letters, frequently try his patience to the utmost.
A person, for instance, anxiously expecting a letter, and not
understanding that the mail by which it would come arrives only once a
day, inquires at the office half a dozen times on the same day, and it
is not very wonderful that the clerk in attendance should give short
answers to the persevering applicant, or even omit to search for the
letter. Yet, even in a case like this, much allowance should be made
for the possible circumstances of the person in question. He may be
waiting for news from a sick child, or for some other information of
the utmost importance to him, and it is surely hard enough to be
disappointed in such expectations, without being obliged to suffer the
additional pain of a harsh response.
Of course post-office clerks seldom know the peculiar circumstances of
those who apply for letters; but the exercise of patience and mildness
toward all, would be sure to spare the feelings of those who often
rather need sympathy than rough words.
Many who carry on little correspondence, and therefore have little
occasion to be informed respecting post-office matters in general,
often make blunders which are very annoying; but it is to be
remembered that those in charge of the post-office, were employed for
this, (among other things which contribute to the perfection of this
branch of public service,) namely, to bear with all classes of
correspondents, and to maintain a uniform courtesy toward every one.
This would render it possible for even the most timid to approach the
"delivery window," without experiencing the sensation of looking into
a lion's den, as has sometimes (but I trust seldom) been the case.
On the other hand, it is reasonable that those who avail themselves of
the conveniences of the post-office, should take pains to inform
themselves on those points which it is necessary they should know, in
order to avoid giving inconvenience to themselves, and unnecessary
trouble to those appointed to serve them.
The times of opening and closing mails, and similar matters, should be
known, that the post-office may not bear the blame due to negligence
outside its walls.
Cases now and then occur, similar to the following, which happened but
a few years ago.
A letter came into the Windsor, Vermont, post-office, containing a
draft on the Suffolk Bank for three hundred dollars, and directed
"Johnson Clark, Windsor, Ct." The "Ct.," however, was written so
indistinctly as to resemble "Vt.;" and as there was a person by the
name of Johnson Clark (as we shall call him) in the latter place, the
letter was handed to him.
Public-domain text, read in full here on John Shaqi.
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