Computer security -- Fiction; Didactic fiction; Privacy, Right of -- Fiction; Records -- Access control -- Fiction
"I, as many of us have I am sure, arrived at a hotel, or an
airport, or a car rental agency and been told that we don't have
a reservation. For me there is an initial embarrassment of
having my hand slapped by the computer terminal via the clerk.
Then, I react strongly. I will raise my voice and say that I
made a reservation, two days ago. I did it myself. Then the
clerk will say something like, 'It's not in the computer'. How
do you react to that statement?
"Suddenly your integrity is being questioned by an agglomeration
of wire and silicon. Your veracity comes into immediate doubt.
The clerk might think that you never even made a reservation.
You become a liar because the computer disagrees with you. And
to argue about it is an exercise in futility. The computer
cannot reason. The computer has no ability to make a judgment
about you, or me. It is a case of being totally black or white.
And for the human of the species, that value system is unfathoma-
ble, paradoxical. Nothing is black and white. Yes, the computer
is black and white. Herein again, the mind prefers the analog,
the continuous, rather than the digitally discreet.
"In these cases, the role is reversed, we blame the computer for
making errors. We tend to be verbally graphic in the comments we
make about computers when they don't appear to work the way we
expect them to. We distrust them." Pierre gestured with his
arms to emphasize his point. The crescendo had begun.
"The sociological implications are incredible. As a people we
have an inherent distrust of computers; they become an easy
scapegoat for modern irritations. However, the balancing side of
the scale is an implicit trust in their abilities. The inherent
trust we maintain in computers is a deeply emotional one, much as
a helpless infant trusts the warmth of contact with his parents.
Such is the trust that we have in our computers, because, like
the baby, without that trust, we could not survive."
He let the words sink in. A low rumbling began throughout the
gallery and hall. Pierre couldn't hear any of the comments, but
he was sure he was starting a stink.
"It is our faith in computers that lets us continue. The reli-
gious parallels are obvious. The evangelical computer is also the
subject of fiction, but trust and faith are inextricably meshed
into flavors and degrees. A brief sampling of common everyday
items and events that are dependent on computers might prove
enlightening.
Public-domain text, read in full here on John Shaqi.
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