The Armed Forces Officer: Department of the Army Pamphlet 600-2United States. Department of Defense
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The Armed Forces Officer: Department of the Army Pamphlet 600-2
United States. Department of Defense
United States -- Armed Forces -- Officers' handbooks
It is not necessary that an officer wet-nurse his men in order to
serve well in the role of counsel. His door should be open, but he
does not play the part either of a father confessor or of a hotel
greeter. Neither great solemnity nor effusiveness are called for, but
mainly serious attention to the problem, and then straight-forward
advice or decision, according to the nature of the case, _and provided
that from his own knowledge and experience he feels qualified to give
it_. If not, it is wiser to defer than to offer a half-baked opinion.
To consider for a time, and to seek light from others, whether higher
authority or one's closer associates, is the sound alternative when
there is a great deal at stake for the man and the problem is too
complex for its solution to be readily apparent. The spirit in which
this work should be undertaken is nowhere more clearly indicated than
in the words of Schuyler D. Hoslett who in his book, "Human Factor in
Management," said this: "Counseling is advising an individual on his
problem to the extent that an attempt is made to help him understand
it so he may carry out a plan for its solution. It is a process which
stimulates the individual's ability for self-direction."
Family affairs, frictions within the organization, personal
entanglements which prey upon the mind, frustrations and anxieties of
varying kind, the sense of failure and other nameless fears which are
rooted deep in the consciousness of nearly every individual, are the
more general subjects in counseling.
Whatever impairs the man that he wishes to take up with his officer
becomes ipso facto the officer's rightful business. Equally so, on the
positive side, when his only desire is to bring forward something that
he believes would serve the interests of organization, he should be
heard.
In either case, the perfecting of counsel develops around two
controlling ideas, stated in the order of their importance: (1) what
is in the best interests of the unit, and (2) what is for the good of
the man. In this particular, the officer as counselor is rarely in the
role of a disinterested party. Unlike the preacher, the lawyer, the
teacher or the best friend, he has to look beyond what is beneficial
simply to the spiritual, mental and moral need of one individual.
There is an abiding necessity to equate the personal problem to the
whole philosophy within which a command operates. _To keep in mind
that every individual has his breaking point is everlastingly
important. But to remember that the unit is also made of brittle stuff
is not less so._
When undue personal favors are granted, when precedents are set
without weighing the possible effects upon all concerned, when men are
incontinently urged, or even sympathetically humored by their
superiors toward the taking of a weak personal course, the ties of the
organization are injured, tension within it mounts and the ranks lose
respect for the manhood of their leaders.
Public-domain text, read in full here on John Shaqi.
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