The British State Telegraphs: A Study of the Problem of a Large Body of Civil Servants in a DemocracyMeyer, Hugo Richard
History
The British State Telegraphs: A Study of the Problem of a Large Body of Civil Servants in a Democracy
Meyer, Hugo Richard
Government ownership; Telegraph -- Great Britain
The Post Office is not the only British Department of State which is
obliged to consider with care how far it may go counter to individual
interests in enforcing rules and standards adopted for the preservation
of the public interest.
Before the Select Committee on National Expenditure, 1902, Sir John
Eldon Gorst, M. P., and Vice-President of the Committee of Council
on Education, 1895 to 1902, said: "What I want to impress upon the
Committee is that Parliament has never an influence which goes for
economy of any kind in the expenditure of public money on education
[about $40,000,000 a year]. Then I hope I have now shown the Committee
that the only security the public has that what it spends will be
efficiently spent is the system of inspection. Earlier in my evidence
I also pointed out the two systems which are in vogue for inspection,
namely the South Kensington system and the Whitehall system. The
Whitehall system, which deals with the larger amount of public money,
is extremely inefficient. The Elementary Education Inspectors have
before their eyes the fear, first of all, of the managers of the
schools which they visit. The managers of the schools are often
important School Boards like the School Board of London, which is not
a body to be trifled with, which has very great influence, both in
Parliament and in the Education Department, and which the Inspectors
are very much afraid of offending. But it is not only powerful School
Boards, but any managers [of schools] can take the matter up. If an
Inspector goes into a school and sees [reports] that the children are
dirty, or that the school is dirty, or that the teacher is inefficient,
the manager is up in arms at once, and writes a letter to the Board of
Education, and comes up and sees the Secretary, and protests against
the Inspector for having dared to make an unfavorable report of his
or her school. Besides that, the Inspectors have before their eyes
the fear of the National Union of Teachers. Almost every teacher now
is a member of the National Union of Teachers, and if an Inspector is
supposed to be severe, a teacher complains at once to the National
Union, and the case is taken up, possibly even in Parliament, by some
of the officials of the National Union of Teachers in Parliament, and
it is made very uncomfortable for the Inspector. Then, lastly, they
[_i. e._, the Inspectors] have the office--that is not, say, their own
Chief Inspector, but the officials of the office, who do not like an
Inspector who makes trouble. The great art of an Inspector is to get
on well with the managers [of schools] and teachers, and to make no
trouble at all. I have known cases of adverse reports which were not
liked at the office being sent back to the Inspector to alter," not by
the Chief Inspector, or Senior Inspector of the District, but by some
other person in the office.[360]
Public-domain text, read in full here on John Shaqi.
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