The British State Telegraphs: A Study of the Problem of a Large Body of Civil Servants in a DemocracyMeyer, Hugo Richard
History
The British State Telegraphs: A Study of the Problem of a Large Body of Civil Servants in a Democracy
Meyer, Hugo Richard
Government ownership; Telegraph -- Great Britain
Mr. Austen Chamberlain, a member of the Select Committee, asked Mr.
R. Chalmers,[428] a Principal Clerk at the Treasury: "Is it within
your experience as an official of the Treasury that Ministers of other
Departments not infrequently represent, as the reason for allowing
expenditure, the strong pressure that has been put upon them in the
House of Commons?" "Yes; I have seen repeated instances of that." "And
their inability to resist that pressure for another year?" "Yes."[429]
Sir John Eldon Gorst, M. P., a man of large experience of the Public
Service, said he had no doubt that in all offices there were officers
who had ceased to have anything to do; and that was particularly
true of the Education Department, where there was much reading of
newspapers, and much literary composition. He had "even heard of rooms
where Ping Pong was played, there being nothing else to do at the
moment." Sir John Eldon Gorst continued: "The Treasury has power to
make an inquiry into every Office, it could institute an inquiry to
see whether the office was or was not economically managed, but so
far as I know that power never has been exercised. It would be very
difficult indeed for the Parliamentary Head of a Department to call in
the Treasury for such an investigation. It would make the Parliamentary
head extremely unpopular. The only person who, in my opinion, as things
are, can really influence the expenses of an office, is the Civil
Service head.... But although the Civil Service head of the office
has a very great motive to make his office efficient, because his own
credit and his own future depend on the efficiency of his office, he
has comparatively little motive for economy. Parliament certainly does
not thank him; I do not know whether the Treasury thanks him very
much; certainly his colleagues do not thank him; ... and the natural
disposition of a man to let well enough alone renders him reluctant
to take upon himself the extremely ungrateful task of making his
office, not only an efficient one, but also an economical one. I think
anybody who has any experience of mercantile offices, such as a great
insurance office, or anything of that kind, would be struck directly
with the different atmosphere which prevails in a mercantile office
and a Government office.... I have no hesitation in saying that any
large insurance company, or any large commercial office of any kind, is
worked far more efficiently and far more economically than the best of
the Departments of His Majesty's Government."[430]
Public-domain text, read in full here on John Shaqi.
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