The History of the TelephoneCasson, Herbert Newton
History
The History of the Telephone
Casson, Herbert Newton
Telephone -- History
There is nothing mysterious or ominous in this plan. It has nothing
to do with the pools and conspiracies of Wall Street. No one will be
squeezed out except the promoters of paper companies. The simple fact is
that Vail is organizing a complete Bell System for the same reason that
he built one big comfortable barn for his Swiss cattle and his Welsh
ponies, instead of half a dozen small uncomfortable sheds. He has never
been a "high financier" to juggle profits out of other men's losses. He
is merely applying to the telephone business the same hard sense that
any farmer uses in the management of his farm. He is building a Big
Barn, metaphorically, for the telephone and telegraph.
Plainly, the telephone system of the future will be national, so that
any two people in the same country will be able to talk to one another.
It will not be competitive, for the reason that no farmer would think
for a moment of running his farm on competitive lines. It will have
a staff-and-line organization, to use a military phrase. Each local
company will continue to handle its own local affairs, and exercise to
the full the basic virtue of self-help. But there will also be, as now,
a central body of experts to handle the larger affairs that are common
to all companies. No separateness or secession on the one side, nor
bureaucracy on the other--that is the typically American idea that
underlies the ideal telephone system.
The line of authority, in such a system, will begin with the local
manager. From him it will rise to the directors of the State company;
then higher still to the directors of the national company; and finally,
above all corporate leaders to the Federal Government itself. The
failure of government ownership of the telephone in so many foreign
countries does not mean that the private companies will have absolute
power. Quite the reverse. The lesson of thirty years' experience shows
that a private telephone company is apt to be much more obedient to the
will of the people than if it were a Government department. But it is
an axiom of democracy that no company, however well conducted, will be
permitted to control a public convenience without being held strictly
responsible for its own acts. As politics becomes less of a game and
more of a responsibility, the telephone of the future will doubtless be
supervised by some sort of public committee, which will have power to
pass upon complaints, and to prevent the nuisance of duplication and the
swindle of watering stock.
Public-domain text, read in full here on John Shaqi.
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