The History of the TelephoneCasson, Herbert Newton
History
The History of the Telephone
Casson, Herbert Newton
Telephone -- History
No other company uses so much wire and hard rubber, or so many tons of
brass rods, as the Western Electric. Of platinum, too, which is more
expensive than gold, it uses one thousand pounds a year in the making
of telephone transmitters. This is imported from the Ural Mountains.
The silk thread comes from Italy and Japan; the iron for magnets, from
Norway; the paper tape, from Manila; the mahogany, from South America;
and the rubber, from Brazil and the valley of the Congo. At least seven
countries must cooperate to make a telephone message possible.
Perhaps the most extraordinary feature in the Western Electric factories
is the multitude of its inspectors. No other sort of manufacturing, not
even a Government navy-yard, has so many. Nothing is too small to escape
these sleuths of inspection. They test every tiny disc of mica, and
throw away nine out of ten. They test every telephone by actual talk,
set up every switchboard, and try out every cable. A single transmitter,
by the time it is completed, has had to pass three hundred examinations;
and a single coin-box is obliged to count ten thousand nickels before it
graduates into the outer world. Seven hundred inspectors are on guard in
the two main plants at Chicago and New York. This is a ruinously large
number, from a profit-making point of view; but the inexorable fact is
that in a telephone system nothing is insignificant. It is built on such
altruistic lines that an injury to any one part is the concern of all.
As usual, when we probe into the history of a business that has grown
great and overspread the earth, we find a Man; and the Western Electric
is no exception to this rule. Its Man, still fairly hale and busy after
forty years of leadership, is Enos M. Barton. His career is the typical
American story of self-help. He was a telegraph messenger boy in New
York during the Civil War, then a telegraph operator in Cleveland. In
1869 his salary was cut down from one hundred dollars a month to ninety
dollars; whereupon he walked out and founded the Western Electric in a
shabby little machine-shop. Later he moved to Chicago, took in Elisha
Gray as his partner, and built up a trade in the making of telegraphic
materials.
When the telephone was invented, Barton was one of the sceptics. "I well
remember my disgust," he said, "when some one told me it was possible to
send conversation along a wire." Several months later he saw a telephone
and at once became one of its apostles. By 1882 his plant had become
the official workshop of the Bell Companies. It was the headquarters of
invention and manufacturing. Here was gathered a notable group of young
men, brilliant and adventurous, who dared to stake their futures on the
success of the telephone. And always at their head was Barton, as a sort
of human switchboard, who linked them all together and kept them busy.
Public-domain text, read in full here on John Shaqi.
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