The History of the TelephoneCasson, Herbert Newton
History
The History of the Telephone
Casson, Herbert Newton
Telephone -- History
In appearance, Enos M. Barton closely resembles ex-President Eliot,
of Harvard. He is slow in speech, simple in manner, and with a rare
sagacity in business affairs. He was not an organizer, in the modern
sense. His policy was to pick out a man, put him in a responsible
place, and judge him by results. Engineers could become bookkeepers,
and bookkeepers could become engineers. Such a plan worked well in the
earlier days, when the art of telephony was in the making, and when
there was no source of authority on telephonic problems. Barton is the
bishop emeritus of the Western Electric to-day; and the big industry
is now being run by a group of young hustlers, with H. B. Thayer at the
head of the table. Thayer is a Vermonter who has climbed the ladder
of experience from its lower rungs to the top. He is a typical
Yankee--lean, shrewd, tireless, and with a cold-blooded sense of justice
that fits him for the leadership of twenty-six thousand people.
So, as we have seen, the telephone as Bell invented it, was merely a
brilliant beginning in the development of the art of telephony. It was
an elfin birth--an elusive and delicate sprite that had to be nurtured
into maturity. It was like a soul, for which a body had to be created;
and no one knew how to make such a body. Had it been born in some less
energetic country, it might have remained feeble and undeveloped; but
not in the United States. Here in one year it had become famous, and
in three years it had become rich. Bell's invincible patent was soon
buttressed by hundreds of others. An open-door policy was adopted for
invention. Change followed change to such a degree that the experts of
1880 would be lost to-day in the mazes of a telephone exchange.
The art of the telephone engineer has in thirty years grown from the
most crude and clumsy of experiments into an exact and comprehensive
profession. As Carty has aptly said, "At first we invariably approached
every problem from the wrong end. If we had been told to load a herd of
cattle on a steamer, our method would have been to hire a Hagenbeck to
train the cattle for a couple of years, so that they would know enough
to walk aboard of the ship when he gave the signal; but to-day, if we
had to ship cattle, we would know enough to make a greased chute and
slide them on board in a jiffy."
The telephone world has now its own standards and ideals. It has a
language of its own, a telephonese that is quite unintelligible to
outsiders. It has as many separate branches of study as medicine or law.
There are few men, half a dozen at most, who can now be said to have
a general knowledge of telephony. And no matter how wise a telephone
expert may be, he can never reach perfection, because of the amazing
variety of things that touch or concern his profession.
Public-domain text, read in full here on John Shaqi.
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