In chorus with the cry for new pleasures, the reaction against the old
discomfort, came a more powerful influence still, because it was
direct--the servant problem. The Americans know this question, I think,
better even than the British, for in their country a violent democracy
rejects domestic service and compels, I believe, the use of recent
emigrants from old enslaved Europe who have not yet breathed the
aggressive and ambitious air that has touched the Stars and Stripes. In
Great Britain the crisis is not yet, and it may never come, for this is
not the English way. In England we are aware of a crisis only fifty
years later, because for that half-century we have successfully
pretended that there was no crisis. So we come in just in time for the
reaction, and say: "There you are. I told you nothing was changed." Yet,
so persistent is the servant problem that even England has had to take
some notice of it. As Mr. Wells said, the supply of rough, hardworking
girls began to shrink. It shrank because so many opportunities for the
employment of women were offered by the factories which arose in England
in the 'forties and the 'fifties, by the demand for waitresses, for
shorthand writers, typists, shopgirls, elementary schoolmistresses, etc.
The Education Act of 1870 gave the young English girls of that day a
violent shock, for it informed them of the existence of Paris, assisted
them toward the piano. And then came the development of the factory
system, the spread of cheapness; with the rise in wages came a rising
desire for pretty, cheap things almost as pretty as the dear ones;
substitutes for costly stuffs were found; compositions replaced ivory,
mercerized cotton rivaled silk, and little by little the young girl of
the people discovered that with a little cleverness she could look quite
as well as the one whom her mother called "Madam"; so she ceased to call
her "Madam." Labor daily grows more truculent, so there is no knowing
what she will call the ex-Madam next; but one thing is certain, and that
is that she will not serve her. She will not, because she looks upon
service as ignominious; she has her own pride; she will not tell you
that she is in a shop, but that she is "in business"; if she is "in
service", often she will say nothing about it at all, for the other
girls, who work their eleven hours a day for a few shillings a week,
despise her. They at least have fixed hours and they do not "live in";
when they have done their work they are free. They may have had less to
eat that day than the comfortable parlor-maid, and maybe they have less
in their pockets, but they are free, and they do not hesitate to show
their contempt to the helot. I think that new pride has done as much as
anything to crush the old, large, unwieldy home, for its four stories
and its vast basement needed many steady, hardworking slaves, who only
spoke when they were spoken to and always obeyed. It is not that
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