[138] See _Pincoffs_, p. 55. V And so this woman of ideas went on, week by week, month by month, pouring in requisitions, hints, plans, to the Government at home; sometimes getting things done as she wanted, at others making suggestions which, had they been adopted, would still more have conduced to efficiency. Something of that calm and clear sagacity, which impressed Queen Victoria and Prince Albert when they made her personal acquaintance,[139] was reflected in her appearance and demeanour as observed by eye-witnesses at Scutari. "In appearance," wrote Mr. Osborne, "Miss Nightingale is just what you would expect in any other well-bred woman, who may have seen perhaps rather more than thirty years of life; her manner and countenance are prepossessing, and this without the possession of positive beauty; it is a face not easily forgotten, pleasing in its smile, with an eye betokening great self-possession, and giving, when she wishes, a quiet look of firm determination to every feature. Her general demeanour is quiet and rather reserved; still, I am much mistaken if she is not gifted with a very lively sense of the ridiculous. In conversation, she speaks on matters of business with a grave earnestness one would not expect from her appearance. She has evidently a mind disciplined to restrain under the principles of the action of the moment every feeling which would interfere with it. She has trained herself to command, and learned the value of conciliation towards others and constraint over herself. I can conceive her to be a strict disciplinarian; she throws herself into a work as its head. As such she knows well how much success must depend upon literal obedience to her every order."[140] [139] See the words cited at the head of this chapter, and below, pp. 324, 325. [140] _Scutari and its Hospitals_, p. 25.