The letter was soon followed by a Treasury Minute, making the formal appointment. On carefully reconsidering both, I thought that my powers were neither so considerable nor so clearly set forth as could be desired; nevertheless two days later, viz., on Monday, September 16th, 1839, I entered on the duties of my new office, rejoicing in the belief that I was at length in a position to effect the great reform I had originated, feeling, also, at the moment, well rewarded for all past labours and anxieties, and, though not blind to future difficulties, yet too well pleased with my success thus far to allow any painful anticipations much place in my thoughts. From what has already been stated, the reader must be aware that, however deep the gratification with which, at the end of three years’ unceasing effort, I at length found myself in a recognised position, in direct communication with persons of high authority, and intrusted with powers which, however weak and limited in the outset, seemed, if discreetly used, not unlikely in due time to acquire strength and durability, I was far from supposing that the attainment of my post was the attainment of my object. The obstacles, numerous and formidable, which had been indicated in my brother’s letter, had all, I felt, a real existence; while others were sure to appear, of which, as yet, I knew little or nothing. Still I felt no way daunted, but relying at once on the efficiency of my plan, and on the promised support of Government, I felt confident of succeeding in the end. On the very day that I took my place in Downing Street I accompanied the Chancellor of the Exchequer to the Post Office, in order to inspect the practical working of the department, which, as already mentioned, I had never had an opportunity of witnessing. My first impressions contradicted in some measure my expectations; the whole process of dealing with the letters I found more rapid than I had supposed. Here, however, was a fallacy very naturally produced, and which has doubtless imposed upon many an unpractised visitor. The presence of strangers naturally puts every man on his mettle; and efforts are made which could not be long sustained. Again, the head of a department, zealous for its reputation, directs observation, unconsciously perhaps, to his best men; while the unwary spectator, generalizing on both points, attributes to every pair of hands and to the whole period of manipulation a speed which rightly pertains only to a few individuals, and even in their case to a very brief time. Another source of misconception I found to lurk in the many errors made in the haste of action; whereby a large number of letters came back to the hands which had passed them, and being viewed by the observer as new letters failed, of course, to produce any abatement in his estimate of speed.