The Life of Sir Rowland Hill and the History of Penny Postage, Vol. 2 (of 2)Hill, Rowland, Sir
History
The Life of Sir Rowland Hill and the History of Penny Postage, Vol. 2 (of 2)
Hill, Rowland, Sir
Hill, Rowland, Sir, 1795-1879; Postal service -- Great Britain -- Rates
To avoid the great expense of bringing up the arrears, and to insure
the extinction of unknown liabilities, it was found necessary to
obtain an Act of Parliament calling in the outstanding Money Orders.
Concurrent efforts were made to bring up the more recent arrears, and
to prevent the possibility of new ones arising. And eventually the
liabilities of the department were ascertained, and a general balance
was struck, which has since been repeated quarterly.
On a full investigation of the accounts I found that the Department was
not only, as I had anticipated, unprofitable, but involved an annual
loss of no less than £10,000.
I, however, found it practicable to introduce, by successive
improvements, such simplification in the arrangements as, with
increased convenience to the public, and increased accuracy in the
accounts, with better pay and more relaxation to the clerks, to convert
this loss into a gain, which amounted for the year 1850 to £3,236,
and which, under my brother, Mr. Frederic Hill, who has subsequently
carried on the Department in the same spirit of improvement, amounted
last year to £11,664, making an effective saving within five years of
upwards of £21,000 per annum.
As regards the Post Office generally, the amount of saving which may
still be effected is a matter of so much uncertainty, that I hesitate
to offer any estimate. I can only say that it may be assumed, as I
think it may, that every Department of the service can be gradually
improved to the same extent as the Money Order Office (the only one
which has been confided entirely to my care), it follows that in the
course of a few years, not only may the public be better served, and
the men, if necessary, better paid, but savings may be effected to an
extent of about £200,000 a year, in addition to the saving of £100,000
a year, which, if required, I should be prepared to show has already
been made.
But of late a new motive has arisen for the proposed change. The
augmentation of letters is not only in constant progress, but has
for some time moved forward with increasing celerity. Without some
change, no doubt is entertained in the office, that the present
building will soon be not only too small for the transaction of the
business, but so much too small, as that no increase of its limits by
practicable additions will answer the requirements of the service; and
consequently that a most expensive outlay--probably not less than half
a million--will be required for a new Post Office.
If placed, however, in the position contemplated, I shall be enabled,
as I confidently expect, to make, under your Lordship's sanction, such
improvements as will avert this impending necessity for years, if not
remove it altogether.
The result of my experiments in the Money Order Office has been to
show the great power which the simplification of arrangements has in
lessening the quantity of labour, and, as a consequence, the quantity
of space required for its performance.
Public-domain text, read in full here on John Shaqi.
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