The secret service stands just back of the claim-agents. It has greater or
less recognition in the case of different railroads but its work is
generally much the same. It is police. Sometimes it is organized like the
police department of a small city, with captains and inspectors at various
division headquarters, and at other times its very existence is denied by
the railroad heads. But its work is much the same. Its men, generally
chosen for fitness from city police or detective staffs, sometimes root
out tramps or small thieves along the line and in the freight-yards,
sometimes in gay uniform patrol the platforms of crowded passenger
terminals, sometimes work with greatest secrecy in "plain clothes"--which
in this case may be jeans or overalls--to detect theft or treason among
employees, and sometimes they receive their greatest laurels in connection
with the "fake" suits that are brought against the railroad.
The secret-service works night and day. Its members, with the
claim-agents, are at the scene of a serious accident as quickly as the
wrecking-train itself. Together with the railroad's own corps of surgeons,
retained in every important town, and chosen for absolute honesty and
integrity, they form an important adjunct of the personal injury claim
service.
* * * * *
The financial officer of the railroad is, of course, the treasurer. It is
he who receives its earnings--running possibly into a hundred millions
dollars in the course of a twelvemonth--and disburses them for supplies
and for wages, for taxes and for bond coupons, and, it is to be hoped, for
dividends. He works through appointed banks; and the bank president who
can go out and capture one or two good railroad accounts for his
institution has earned his salary for several years to come. The selection
of the banks is one of the dramatic phases of the inside politics of
railroading; it is a cause of constant wire-pullings and heartburnings.
"Do you see that whited sepulchre down there?" a big railroad head laughs
to you as he points to a white marble skyscraper closing the vista of a
city canyon. "This road built that temple of business. Our account is its
backbone. Sometimes we deposit a million dollars a day and it is no
uncommon thing for our balance there, approaching coupon or dividend times
to reach sixteen or seventeen million dollars."
He laughs again, then grows confidential.
"We're in a bit of a hole," he admits. "Some of the big manufacturers
downtown are organizing a bank, and it looks as if it was going to be a
pretty solid sort of institution. They want a big account from us, and our
traffic people are urging their cause. In the long run they'll get the
account."
Public-domain text, read in full here on John Shaqi.
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