In the despatcher we have a high type of railroad official who works
almost unknown to the great travelling public, and yet accepts a very
great measure of the responsibility for the safe operation of the lines.
His orders, sent by telegraph and bearing that cabalistic initial
signature of his superintendent, are the products of his own mind. There
can be no mistake in these, and he knows it. Each message that he sends
may produce disaster, and he knows that.
He is an executive of a type that is not to be passed by lightly. He has
risen from the ranks of the telegraphers, most likely from some lonely
country station or forlorn signal-tower, and his knowledge of railroad
operation, both theoretical and practical, must approach perfection. On
sunny, serene days he proceeds with the theoretical railroading; when
storms or unexpected influxes of traffic come to harass the division, he
will need every bit of his practical knowledge. Handling a number of
special trains--freight or passenger--is a strain, and that strain is most
felt at the despatcher's desk.
Now and then your morning paper tells of a railroad wreck, and laconically
adds, "The despatcher was at fault." The stories of the wrecks that were
forestalled by the sheer genius of the men who sit night and day at the
telegraph instruments at headquarters are the stories that are for the
most part untold, and that far surpass in thrill and interest the stories
of the failures.
The despatcher must also be the full measure of a man. He is, like the
silent figure upon the bridge of a great ship, of unquestioned authority
as he sits at his desk. He may or may not have a map of the line before
him as he sits there, but you may be certain that he knows where every
moving train on the division is at the moment you see him, just as clearly
as if it were all visible there to the naked eye in some sort of picture
map. No trains proceed without his express orders. He has "reliefs" and
there is no hour of day or night when one of these is not at the
despatcher's desk, having the work of the line under his exact
supervision.
Public-domain text, read in full here on John Shaqi.
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