All these details come under the jurisdiction of that urbane general
passenger agent. He supervises, in another department, the making and the
readjustment of rates--this last a seemingly endless task.
To make up rate-sheets, either in the freight or in the passenger
department, requires expert work. The fare between the same points on
competitive railroads must, in the present order of things, remain equal.
To cite an interesting instance: The A---- railroad long ago established
$6.00 as its passenger charge from N---- to S----. The B---- railroad,
although charging a higher rate per mile over its line, is obliged to meet
this rate of $6.00 in order to secure business from N---- to S----, even
though that makes many perplexing problems in its local rates. The
B----railroad mileage from N---- to S----, up its main line, is 288
miles--practically the same as that of its competitor. For the 146-mile
ride to G----, the first large way-station, it charges $4.50, for the
208-mile ride to M----, the next, $5.00. If a man were to go over its line
to S---- and stop off at G---- and M---- his fare from N---- to S----would
be $8.80. That is a typical case, and one that is repeated in every corner
of the country. Where a road comes into competitive territory its rates
must adjust themselves to those of its lowest-priced rival, otherwise it
could hardly hope for a fair share of the business. So the rates must
shade here and there; the rate-clerk must take good care to see that
wherever it is in any way possible, no combination of tickets can be
formed that will sell at less rate than a through ticket. When the
rate-sheet is completed and copies of it forwarded to the railroad
commission, it is, indeed, a sensitive organization.
But no sooner will the cumbersome rate-sheet be completed, before some
little road off in a distant corner of the country will send a printed
announcement of some slight change in its passenger charges. In an
instant, the whole mighty fabric of the rate-sheet must be torn apart and
reconstructed. If the St. Louis Southwestern, by reason of a single change
in the rates of the little Blissville, Bulgetown and Beyond (with which it
connects) is enabled to charge a few cents less than the rival
Transcontinental, its rate-sheet must be torn asunder and a new one
adopted.
* * * * *
Beyond the long desks where the rate-clerks keep at their tedious jobs of
constant readjustment of local and through rates, the passenger department
has located its ticket redemption bureau. It announces publicly its
willingness to redeem unused portions of its tickets, and the work of
figuring out the amount due on a ticket, sometimes half or three-quarters
used, requires a rate-clerk of ability and patience. The redemption clerk
holds a ticket up to the light for your inspection.
Public-domain text, read in full here on John Shaqi.
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