The post office and its story : $b an interesting account of the activities of a great government departmentBennett, Edward
History
The post office and its story : $b an interesting account of the activities of a great government department
Bennett, Edward
Postal service -- Great Britain -- History
All post offices other than a Head Office are called sub-offices. The
definition embraces busy town offices as well as the village post
office. The sub-office is usually managed by a man or woman who has
other visible means of support. In the vast majority of cases the
sub-office is a shop. And comprising as the ranks of sub-postmasters do
all sorts and conditions of men, it is not surprising if we find more
variety among this class of official than among the Head Postmasters.
The Head Postmaster is a Civil Servant; he has a tradition to keep up,
and he looks at official matters with a sort of professional eye. The
sub-postmaster, on the other hand, has, as it were, a foot in both
worlds, the commercial and the official, and he comes to his duties with
the training not of the Civil Servant but of the local tradesman. I
sometimes think that it is a good thing for the Post Office service that
so many of its servants should have this double interest; they are in
close touch with the public, they know its peculiarities across the
counter, and they are less likely to be strangled by red tape. The
sub-postmaster is often, of course, a highly educated man, and can take
a high place among any society of business men in his district; on the
other hand, in a small district or village he may be a man of slight
education who is only a degree above the working classes. A
sub-postmaster is often very human and unsophisticated; he is not
trained by the Civil Service Commissioners to write reports in proper
official style, and he often shocks the staid officials at headquarters
by the directness of his style. And considering the stock from which
sub-postmasters are often drawn, it is sometimes astonishing how well
the work of the Department is performed. For most of the duties proper
to a Head Office belong also to a sub-office. The responsibility is
perhaps less, but the sub-postmaster has frequently to be efficient in
all classes of Post Office work, to be an accountant, experienced in
banking business, and to know a good deal about telegraphy.
Public-domain text, read in full here on John Shaqi.
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