The post office and its story : $b an interesting account of the activities of a great government departmentBennett, Edward
History
The post office and its story : $b an interesting account of the activities of a great government department
Bennett, Edward
Postal service -- Great Britain -- History
“Is there in your Dead Letter Office a post-card addressed to Mr. J. M.,
35 —— Villas? If so please return it, as I put the wrong address on it.
It was posted three weeks ago.”
There is more justice in the complaint of a man who claimed £2
compensation because a letter containing no value from the woman he was
engaged to marry had failed to reach him. In his own words: “That letter
I would not have missed for anything—through that I lost a wife. After
returning from a nine months' voyage my intended wife was not to be
found, and I do not consider £2 full compensation.” There is no doubt,
however, that such a sum would have gone a considerable way towards
repairing the loss, but the Department was obliged to inform the man
that the Postmaster-General could not be held responsible for the loss
of the lady. She was not a registered packet.
The form of inquiry which is handed to applicants for missing postal
packets does not err by asking too little. A man had carefully and
laboriously filled up answers to all the questions relevant and
irrelevant to his particular loss, and then he came to the concluding
sentence: “Any other observations should be made here.” At this point,
his pent-up feelings got the better of him, and he wrote simply “Damn.”
Another story bearing on the complexity of this same form tells of the
case of a man who in filling up the form had omitted certain important
particulars. The form was returned for completion, only to come back
from the postmaster to this effect, that “Mr. —— after filling up the
form (in the first instance) had had a fit and died.”
Some postmasters take themselves and their duties very seriously: they
will even pursue a missing packet after it has been found. Application
had been made respecting a missing letter, and in the course of the
official inquiries the papers were referred to the postmaster at the
office of posting with a request for precise particulars of posting.
Directly afterwards a communication was received from the sender saying
that the letter inquired for had been found. This communication was sent
forthwith to the postmaster, who it was assumed would understand that
the inquiry was at an end. But the postmaster was misjudged: he went on
with the case. He kept the case for about six weeks, trying to obtain
from the exasperated sender particulars of the posting of the letter. He
then returned the papers, confessing that he had been baffled, and that
the case was incomplete.
Public-domain text, read in full here on John Shaqi.
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