The Post Office of India and Its StoryClarke, Geoffrey
History
The Post Office of India and Its Story
Clarke, Geoffrey
Postal service -- India
The conditions under which postal articles in England and India are
delivered differ so vastly that a knowledge of Indian life is necessary
in order to understand the difficulties that lie in the way of good
delivery work in this country. The smart official walking four miles
an hour and shooting the contents of his satchel into every house on
his beat with a rat-a-tat is unknown. House doors in India have no
knockers and no letter-boxes, and among the better class inhabitants,
both European and Indian, it is customary to send messengers to the
post office to fetch the unregistered mail, so that to this extent the
postman's work is reduced. The balance of the articles received by him
often forms a strange medley in many languages, of which perhaps he is
able to read one with difficulty. In a large town like Calcutta letters
are received addressed in as many as a dozen different languages, and
special clerks versed in the various tongues have to be employed.
Luckily people of the same race are accustomed to congregate in the
same quarters of the town, and the postmen are able to get some of the
local residents to assist them in deciphering many a doubtful address.
In Bombay certain private delivery agencies exist, which are recognized
by the Department and which work very satisfactorily. On the whole
the distribution of letters to the public is performed in a leisurely
fashion which is quite in accordance with the national character. One
may often see a postman, with the assistance of a dozen of the literate
inhabitants of the quarter, spelling out from a dirty piece of folded
paper an address, which turns out to be one Gunga Din living near the
temple of Hanuman in the courtyard of some ancient who has died years
ago, but whose name is still perpetuated in the soil where his house
once stood. Gunga Din may be dead or vanished, the quarter knows him
no more, but his sister's grandnephew arrives to take the letter,
and after some haggling agrees to pay the 1 anna due on it, for such
letters are invariably sent bearing. This little episode being finished
the postman proceeds on his beat to find another enigmatical addressee,
and is it any wonder that, although his salary is often a low one, the
Indian postman is one of the most expensive delivery agents in the
world? He seldom delivers more than three hundred articles a day, and
in the Indian business quarters of the town he gets rid of the majority
of these at the post office door, since the merchants and others who
expect letters always waylay the postman just as he is proceeding on
his beat, knowing well that it may be many hours before he will find it
convenient to visit them at their houses.
Public-domain text, read in full here on John Shaqi.
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