VERY LITTLE TEACHING OF ADULTS.--Under Traditional Management,
teaching of adults was slight,--there being little incentive either
to teacher or to learner, and it being always difficult for an adult
to change his method.[1] Moreover, it would be difficult for a
worker using one method to persuade one using another that his was
the better, there being no standard. Even if the user of the better
did persuade the other to follow his method, the final result might
be the loss of some valuable elements of the poorer method that did
not appear in the better.
FAILURE TO APPRECIATE THE IMPORTANCE OF TEACHING.--An
underestimation of the importance of teaching lay at the root of the
lack of progress. This is so directly connected with all the other
lacks of Traditional Management,--provision for adequate promotion
and pay, standards, and the other underlying principles of
Scientific Management, especially the appreciation of
cooeperation,--that it is almost impossible to disentangle the
reasons for it. Nor would it be profitable to attempt to do so here.
In considering teaching under Scientific Management we shall show
the influence of the appreciation of teaching,--and may deduce the
lacks from its non-appreciation, from that discussion.
UNDER TRANSITORY SYSTEM TEACHING BECOMES MORE IMPORTANT.--Under
Transitory Management the importance of teaching becomes at once
more apparent. This, both by providing for the teaching of foremen
and journeymen as well as apprentices, and by the providing of
written systems of instructions as to best practice. The worker has
access to all the sources of information of Traditional Management,
and has, besides these, in effect, unsystematically derived
standards to direct him.
SYSTEMS MAKE INSTRUCTION ALWAYS AVAILABLE.--The use of written
systems enables every worker to receive instruction at any time, to
feel free to ask it, and to follow it without feeling in any way
humiliated.
The result of the teaching of these systems is a decided
improvement in methods. If the written systems are used exclusively
as a source of teaching, except for the indefinite teachers of the
Traditional Management, the improvement becomes definitely
proportioned to the time which the man spends upon the studying and
to the amount of receptive power which he naturally has.
INCENTIVES TO CONFORM TO SYSTEM.--The worker has incentives to
follow the systems--
1. In that he is required to render reasons in writing for
permanent filing, for every disobedience of system.
2. That, as soon as work is placed on the bonus basis, the
first bonus that is given is for doing work in accordance
with the prescribed method.
Public-domain text, read in full here on John Shaqi.
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