REWARDS OF MANAGEMENT RESEMBLE REWARDS OF WORKERS.--So far the
emphasis, in the discussion of reward, has been on the reward as
given to the worker, and his feeling toward it. The reward to the
management is just as sure. It lies in the increased output and
therefore the possibility of lower costs and of greater financial
gain. It is as positive; it is as predetermined, because before the
reward to the men is fixed the management realizes what proportion
that reward will bear to the entire undertaking, and exactly what
profits can be obtained. It is a fundamental of Scientific
Management that the management shall be able to prophesy the outputs
ahead. It will certainly be as personal, if the management side is
as thoroughly systematized as is the managed; it will be as fixed
and as assured, and it certainly is as prompt, as the cost records
can be arranged to come to the management every day, if that
is desired.
RESULTS OF SUCH REWARDS.--There are three other advantages to
management which might well be added here. First, that a reward such
as this attracts the best men to the work; second, that the reward,
and the stability of it, indicates the stability of the entire
institution, and thus raises its standing in the eyes of the
community as well as in its own eyes; and third, that it leads the
entire organization, both managed and managing, to look favorably at
all standardization. The standardized reward is sure to be
attractive to all members. As soon as it is realized that the reason
that it is attractive is because it is _standardized_, the entire
subject of standardization rises in the estimation of every one, and
the introduction of standards can be carried on more rapidly, and
with greater success.
REWARDS DIVIDED INTO PROMOTION AND PAY.--Rewards may be divided
into two kinds; first, promotion and, second, pay. Under Scientific
Management promotion is assured for every man and, as has been said,
this promotion does not thereby hold back others from having the
same sort of promotion. There is an ample place, under Scientific
Management, for every man to advance.[3] Not only is the promotion
sure, thus giving the man absolute assurance that he will advance as
his work is satisfactory, but it is also gradual.[4] The promotion
must be by degrees, otherwise the workers may get discouraged, from
finding their promotion has come faster than has their ability to
achieve, and the lack of attention, due to being discouraged, may be
contagious. It is, therefore, of vital importance that the worker be
properly selected, in order that, in his advancement and promotion,
he shall be able to achieve his task after having been put at the
new work. He must be advanced and promoted in a definite line of
gradual development, in accordance with a fully conceived plan. This
should be worked out and set down in writing as a definite plan,
similar to the plan on the instruction card of one of his tasks.
Public-domain text, read in full here on John Shaqi.
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