5. "Squareness." This squareness is exemplified first of all by
the attitude of the management. It provides, in every way, that the
men are given a "square deal," in that the tasks assigned are of the
proper size, and that the reward that is given is of the proper
dimensions, and is assured. This has already been shown to be
exemplified in many characteristics of Scientific Management, and
more especially in the inspection and in the disciplining.
MORAL DEVELOPMENT RESULTS IN CONTENTMENT, BROTHERHOOD AND THE
"WILL TO DO".--The three results of this moral development are
1. contentment
2. brotherhood
3. a "will to do."
1. Contentment is the outgrowth of the personal responsibility,
the appreciation of standing, and the general "squareness" of the
entire plan of Scientific Management.
2. The idea of brotherhood is fostered particularly through the
responsibility for others, through the feeling that grows up that
each man is dependent upon all others, and that it is necessary for
every man to train up another man to take his place before he can be
advanced. Thus it comes about that the old caste life, which so
often grew up under Traditional Management, becomes abolished, and
there ensues a feeling that it is possible for any man to grow up
into any other man's place. The tug-of-war attitude of the
management and men is transformed into the attitude of a band of
soldiers scaling a wall. Not only is the worker pulled up, but he is
also forced up from the bottom.[4]
3. The "will to do" is so fostered by Scientific Management that
not only is the worker given every incentive, but he, personally,
becomes inspired with this great desire for activity, which is after
all the best and finest thing that any system of work can give
to him.
INTERRELATION OF PHYSICAL, MENTAL AND MORAL DEVELOPMENT.--As to
the interrelation of physical, mental and moral development, it must
never be forgotten that the mind and the body must be studied
together,[5] and that this is particularly true in considering the
mind in management.[6] For the best results of the mind, the body
must be cared for, and provided for, fully as much as must the mind,
or the best results from the mind will not, and cannot, be obtained.
Successful management must consider the results of all mental
states upon the health, happiness and prosperity of the worker, and
the quality, quantity and cost of the output. That is to say, unless
the mind is kept in the right state, with the elimination of worry,
the body cannot do its best work, and, in the same way, unless the
body is kept up to the proper standard, the mind cannot develop.
Therefore, a really good system of management must consider not only
these things separately, but in their interrelation,--and this
Scientific Management does.
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