THE EFFECT ON THE MEN IS THAT THE WORKER CO-OPERATES.--1. The
worker's interest is held. The men know that the methods they are
using are the best. The exact measurements of efficiency of the
learner,--and under Scientific Management a man never ceases to be a
learner,--give him a continued interest in his work. It is
impossible to hold the attention of the intelligent worker to a
method or process that he does not believe to> be the most efficient
and least wasteful.
Motion study and time study are the most efficient measuring
device of the relative qualities of differing methods. They furnish
definite and exact proof to the worker as to the excellence of the
method that he is told to use. When he is convinced, lack of
interest due to his doubts and dissatisfaction is removed.
2. The worker's judgment is appealed to. The method that he uses
is the outcome of cooeperation between him and the management. His
own judgment assures him that it is the best, up to that time, that
they, working together, have been able to discover.
3. The worker's reasoning powers are developed. Continuous
judging of records of efficiency develops high class, well developed
reasoning powers.
4. The worker fits his task, therefore there is no need of
adjustment, and his attitude toward his work is right.
5. There is elimination of soldiering, both natural and
systematic.[20]
ALL KNOWLEDGE BECOMES THE KNOWLEDGE OF ALL.--Two outcomes may be
confidently expected in the future, as they are already becoming
apparent where-ever Scientific Management is being introduced:
1. The worker will become more and more willing to impart his
knowledge to others. When the worker realizes that passing on his
trade secrets will not cause him to lose his position or, by raising
up a crowd of competitors, lower his wages, but will, on the
contrary, increase his wages and chances of promotion, he is ready
and willing to have his excellent methods standardized.
Desire to keep one's own secret, or one's own method a secret is
a very natural one. It stimulates interest, it stimulates pride. It
is only when, as in Scientific Management, the possessor of such a
secret may receive just compensation, recognition and honor for his
skill, and receive a position where he can become an appreciated
teacher of others that he is, or should be, willing to give up this
secret. Scientific Management, however, provides this opportunity
for him to teach, provides that he receives credit for what he has
done, and receive that publicity and fame which is his due, and
which will give him the same stimulus to work which the knowledge
that he had a secret skill gave him in the past.
One method of securing this publicity is by naming the device or
method after its inventor. This has been found to be successful not
only in satisfying the inventor, but in stimulating others to invent.
Public-domain text, read in full here on John Shaqi.
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