RESULT IS THE BASIS FOR THE TASK.--The result of synthesis is
the basis for the task,--it becomes the standard that shows what
has actually been done, and what can be expected to be repeated. It
is important to note the relation between the task and synthesis.
When it becomes generally understood that the "Task," under
Scientific Management is neither an ideal which exists simply in the
imagination, nor an impossibly high estimate of what can be
expected,--but is actually the sum of observed and timed operations,
plus a definite and sufficient percentage of allowance for
overcoming the fatigue,--then much objection to it will cease.
GENERAL LACK OF KNOWLEDGE THE CHIEF CAUSE OF OBJECTION TO THE
TASK.--As is the case with most objections to Scientific Management,
or its elements, ignorance is the chief obstacle to the introduction
and success of the Task Idea. This ignorance seems to be more or
less prevalent everywhere among managers as well as workers.
Scientific Management can, and does, succeed even when the
workers are ignorant of many of its fundamental principles, but it
will never make the strides that it should until every man working
under it, as well as all outside, understand _why_ it is doing as it
does, as well as _what_ is done.
This educational campaign could find no better starting point
than the word "task," and the "task idea."
THE NAME TASK IS UNFORTUNATE.[6]--The Century Dictionary defines
"Task" as follows:
1. "a tax, an assessment, an impost
2. "labor imposed, especially a definite quantity or amount
of labor; work to be done; one's stint; that which duty or
necessity imposes; duty or duties collectively
3. "a lesson to be learned; a portion of study imposed by a
teacher
4. "work undertaken,--an undertaking
5. "burdensome employment; toil."
Only the fourth meaning, as here given, covers in any way what
is meant by the task in Scientific Management.
The ideas included in the other four definitions are most
unpleasant. The thought of labor; the thought that the labor is
imposed; the thought that the imposition is definite; that duty
makes it necessary that it be done; that it is burdensome; that it
is toilsome: these are most unfortunate ideas and have been
associated with the word so long in the human mind that it will be a
matter of years before a new set of associations can be formed which
will be pleasant, and which will render the word "task" attractive
and agreeable to the worker and to the public in general.
NO OTHER ADEQUATE WORD HAS BEEN SUGGESTED.--However, there seems
to be no better word forthcoming; therefore, one can but follow the
example of the masters in management, who have accepted this word,
and have done their best to make it attractive by the way they
themselves have used it.
Public-domain text, read in full here on John Shaqi.
Reviews
Reviews
No reviews yet
Be the first to share your thoughts on this work.
Elsewhere in the archive
Join the Discussion
Join the discussion
Sign in to leave a comment or review.
Sign InorCreate an account