The Railway Library, 1909: A Collection of Noteworthy Chapters, Addresses, and Papers Relating to Railways, Mostly Published During the Year
History
The Railway Library, 1909: A Collection of Noteworthy Chapters, Addresses, and Papers Relating to Railways, Mostly Published During the Year
Railroads -- United States -- Periodicals
Upon one occasion I was making a trip over a division of road
where there was no competition and where we therefore enjoyed one
hundred per cent of the business. There was an unexpected stop for
something and a brakeman went to the rear to protect the train.
Presently a wagon-load of girls came in sight. The brakeman took
out his handkerchief and initiated a flirtation. Then discovering
that I had seen the performance and evidently desiring to square
himself, he said without hesitation, "If we make friends of these
people they ride on our road." One could hardly convey better than
that brakeman did to me, an idea which we should never abandon,
namely, that one of the best assets a road can have is friends, and
I suggest that probably our first duty is to keep in good humor and
be considerate one for another. That involves and includes good
service to the public, and nothing will help more to keep the public
in good humor. The people of this country already have the lowest
rates and the highest wages in the world. They are the best people
in the world and are entitled to the best service in everything. I
believe they should insist upon having the best railroads, and when
they so insist, and realize that our population has thus far doubled
every thirty years and will soon be one hundred million, and not
very long after that one hundred and twenty-five million, and that
our transportation necessities double faster than our population
does, they will set about finding out what is necessary to obtain
adequate railroads, and then we shall probably hear less about rates
and more about efficiency and safety. When the people do this they
will soon discover that it is no more disgraceful to make money in
building railroads than in selling land or in merchandising or in
manufacturing or in mining. They will also discover that although
the courts have said railroad investors are entitled to a reasonable
return upon a fair value, no court--not even that great tribunal,
the Supreme Court of the United States--can finally say what is a
reasonable return. This question would still be unsettled because we
have not yet gotten away from our dependence upon private capital.
What is a reasonable return must be answered by the investor as well
as by the commissions or the courts, because it always takes two to
make a bargain, and money, like its human owners, will go where it
has the best prospective reward and the greatest liberty. The people
will find that what we need in this country is not more bureaucratic
government by untrained officials with brief tenures of political
office, or more power to commissions, but more responsibility upon
boards of directors. If statutes are necessary to insure this, well
and good; but if regulation is general in character and national
in scope, is directed against oppression and discrimination, and
designed to promote safety and efficiency and faithful accounting,
the people will get better results from intelligent and honest
Public-domain text, read in full here on John Shaqi.
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