"When you're new in a department the 'higher up' man can do much to
make you feel glad that you are there. My section manager and buyer were
both fine. The buyer told us in a talk she gave us all about how she'd
been with Macy's for twenty-five years; that she had worked for several
years, when she first began, at six dollars a week. She made us feel
that there surely must be a chance for every one of us--that a firm that
is worth staying with that long must be pretty fine indeed--and that it
was just up to us individually, whether or not we would go ahead. As for
our section manager, he was always so nice in the way he handled any
transaction with us--giving us an extended lunch-hour or signing any
sales checks that needed his 'O. K.' In many stores the section managers
are so disagreeable about doing their work that the salesgirls hate to
have them 'O. K.' things--but I have found it quite the opposite at
Macy's. And when he had the time and saw any of us looking glum or tired
our man would talk to us and succeed in cheering us up.
"There are many things, too, that I discovered Macy's doing for its
employees--all sorts of clubs and parties. One of the most useful of the
first of these I found to be the umbrella club. All I had to do one day
when it began unexpectedly to rain was to go up to the training
department, deposit fifty cents and receive an umbrella. If I left
Macy's within the month, I would get my fifty cents back. Of course, I
was to return the umbrella the very first clear day but any time
thereafter that I needed one I could go upstairs and get it.
"Then, too, there's the recreation room--you have two fifteen-minute
relief periods a day in the store in addition to your lunch time. You
can go to the dressing rooms and wash up a bit and then go to the
recreation room, where there are plenty of large, comfy chairs, a piano,
books and the like. The room is a veritable social center all the day
long--I always found lots of friends there, no matter at what time I
took my relief periods. And you go back to your work refreshed and 'full
of pep' once again. Another place where you have a chance to see your
friends is the employees' lunchroom--and it certainly is a popular
place. Despite the clatter and rush, the Macy folks have a good time in
their cafeteria; the crowds that eat there every day prove the
wholesomeness of its food. It is good home cooking and, as far as its
cheapness is concerned--well, I've eaten veritable dinners there at the
noon hour, day after day, and never had my check total more than
twenty-five cents; with thirteen or fifteen nearer the average.
Public-domain text, read in full here on John Shaqi.
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