In the half-hour which elapses between eight and eight-thirty, many of
the minor executives--particularly those of the selling floors--make
their appearance at the designated doors upon the side streets. In the
parlance of the organization these are known as "specials" and are
divided into several classes, denoting chiefly their connection with its
selling or non-selling forces. They "sign in" their arrival upon a
sheet. For while Macy's is known as the department-store without a
time-clock, there is none which is more punctilious about keeping an
exact record of the comings and goings of its workers, from the lowest
to the highest. In the entire permanent organization of more than five
thousand folk, there are not more than ten or a dozen who are exempted
from this necessity. A man may draw a twenty-thousand-dollar-a-year
salary at Macy's and still be compelled to sign his time. It is part of
the inherent democracy of the organization which holds as a high
principle that what is fair for one man is fair for another. A better
bed-rock principle can hardly be imagined.
Half after eight!
A bell rings somewhere. The time-lists of the minor executives--perhaps
it is better to remember them as the specials--are closed, and new ones
substituted. These are duplicates of the earlier ones. When the section
manager (a modern and much better name for the "floor-walker" of the
earlier days) signs one of these, he does not merely put down an "X" as
before eight-thirty, but specifically writes down his arriving time.
But from eight-thirty to eight-forty-five is known to the rank and file
of the organization as its hour for arrival. Three doors--one in
Thirty-fourth Street (for the women, as well as for men executives) and
two others, in Thirty-fifth Street (for the other men workers and the
junior girls respectively) open on the precise moment of the half-hour.
Even before they swing backward upon their hinges the earliest risers of
the Macy family are beginning to group themselves in front of them.
They go tramping up the broad stairs together; dropping into the slender
receptacles the individual brass checks (of which much more a little
later) at the first barrier-gateway; after which they go scurrying off
to the locker-rooms, before descending or ascending to their various
posts in the store.
For fifteen minutes this rank and file--a miniature army it is--comes
trooping in. There is no time to be lost; and yet no unseemly haste or
confusion. And no noise. Noise, particularly surplus noise, is quite
unnecessary in a machine which is functioning well.
Public-domain text, read in full here on John Shaqi.
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