To serve these hungry folk who come to Macy's there are two hundred
waitresses, buss-boys and other employees upon the floor, besides fifty
in the general kitchen, twenty in the bakery and eight in the ice cream
factory. And if you still try to doubt that this restaurant is not of
itself a real business and one to be reckoned with, consider that in the
course of an average year its patrons consume--among other things--two
thousand barrels of flour, fifty-two tons of sugar, seven hundred and
fifty thousand eggs, ninety-three thousand six hundred pounds of butter,
two thousand bags of potatoes, and nearly half a million quarts of ice
cream. This latter item, however, covers the ice cream used at the soda
fountain and in the employees' and men's club restaurants.
The employees' lunchroom--conducted on the cafeteria plan--serves four
thousand men and women each working day. It provides tasty and wholesome
food at a cost that makes it entirely possible to eat to repletion for
twenty cents or less. Soups, for instance, are three cents a portion,
and meat dishes six, while other items, such as sandwiches, vegetables,
desserts and the like are correspondingly low.
Nor is this luncheon the sole restaurant resource of the employees
within this institution. In the men's club nearly a thousand more of the
Macy family eat their midday meal each day; and eat very well indeed.
Here the meal is served at a flat rate: at the uniform and moderate cost
of thirty cents.
Under the same general management direction (the third assistant general
manager) as the restaurant is the store's supply department--not
different very much from the supply department of a big railroad or
manufacturing unit--which supplies everything for its consumption, from
coal to string; the manufacturing departments in which are produced
glass, mattresses, printing, engraving, custom-made shirts, millinery,
picture frames and paper novelties; the candy factory over near Tenth
Avenue and Thirty-fifth Street, which completely fills a big modern
six-story building; the telephone service; and the so-called public
service department.
These last facilities command our attention for a passing moment. The
telephone is, of course, the nerve-system of the Macy organization;
nothing else. Its chief ganglion is a far-reaching switchboard on which
little lights twinkle on and off and at which at a single relay sit nine
competent operators in addition to a corps of inspectors and
supervisors. The big board, from which run fifty-nine trunk-wires to the
neighboring Fitzroy exchange, is none too large. Year in and year out it
handles an average of nine thousand calls a day. And in the Christmas
season this number easily is doubled and trebled.
Public-domain text, read in full here on John Shaqi.
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