In the oldtime washroom a roller towel gave satisfaction to travelers
less particular than those of the present day. But now how things have
changed. Two million seven hundred thousand towels are needed to supply
an ever increasing demand. Three hundred and twenty-five thousand
dollars was their cost and each year seventy million towels is the
laundry order. When Brown has shaved in the men's washroom in good
American style, he will probably wipe his razor on a towel. It is not
his custom at home, but the traveler seems to have scant respect for
property. That one little cut will destroy the towel for future service.
Pullman towels rarely have a chance to wear out. Over a hundred thousand
a year are condemned chiefly because of such usage, and, sad to relate,
each year over half a million are "lost." A Pullman towel is a handy
wrapping for a pair of shoes, but the annual lost charge amounts to
nearly seventy thousand dollars. It is a charge that must be accepted by
the company. It will not do to question a passenger's integrity.
All told, the investment by the Pullman Company in car linen amounts to
$1,856,708.00, representing 6,597,714 separate pieces. And this is only
for sleeping and parlor cars and a relatively small number of buffet and
private cars, for the company no longer operates the diners. To provide
new linen to replace the lost and condemned costs an annual sum of over
four hundred thousand dollars.
But the quantities and the cost of other articles which the company
provides are even more impressive. These, for the most part, are
expressions of Pullman service over and above the service itself, but
it is unquestionably true that by such "over and above" service is the
whole service most truly judged. Who would think, for instance, that
in one year 5,819,656 women's hats were protected against dust by paper
bags provided by the porters. And yet these paper bags represented
a total cost of $14,549.00. Smokers in the same period consumed two
million boxes of matches, and over forty-two million drinking cups
costing nearly eighty thousand dollars gave the modern touch of
sanitation to the water coolers. Soap would naturally be considered an
essential part of the service, but a soap bill for one year of sixty
thousand dollars is a large order for cleanliness. So, too, is the sum
of $20,000 for hair brushes and a third of that amount for combs.
Back in the dark ages of blissful ignorance of germs, railroad coaches
were hallowed breeding places for sickness. But times have changed, and
today it is a pretty safe remark to make that the Pullman car is more
healthful than almost any place where people frequently congregate.
It does not take many gray hairs to remember the days of sleeping
cars furnished with heavy carpets tacked to wooden floors, of stuffy
hangings, and plush upholstery, of fancy woodwork rife with cracks and
crannies, and of washrooms and toilets that no amount of cleaning could
ever maintain entirely innocuous.
Public-domain text, read in full here on John Shaqi.
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