Much of the success of an undertaking establishment will be
dependent, not only upon the head of the firm himself, but also
upon the discipline maintained among those to whom the details of
the business are entrusted; and the difficulties surrounding proper
management will increase as it extends and involves the employment
of more numerous operatives, unless the general duties of all are
specifically laid down, and the particular duties of each well
defined and insisted upon.
The rules which follow were prepared by a gentleman of considerable
experience and unusual success in business; they were designed for a
store employing three assistants.
Although, of course, they require modifications to suit the
circumstances of different establishments, their general tenor is
adapted to all, and the high tone of professional and moral aptitude
they require renders them worthy the acceptance of every assistant
who would deserve the approval of his employer, and of every employer
who desires the best interests of his assistants.
SPECIFIC DUTIES OF THE FIRST ASSISTANT.
1st.—To see that the specific duties of the other assistants are
promptly and well performed.
2d.—To attend to mail orders from dealers in the country; select the
goods to be packed up and sent out; to wait on customers, etc., that
the two other assistants may not be hindered in the performance of
their duties.
3d.—He is to attend to the laying out of bodies; and in the absence
of the proprietor, or if the pressure of business should require it,
he is to take charge of the funerals, with the assistance of the
second assistant.
4th.—In case of the absence of either of his juniors, to take the
place of the second assistant.
5th.—He is to take charge of the books, collections, etc., should the
proprietor wish him to do so.
6th.—He is to take knowledge of and properly note any articles that
may be needed for the store, including goods to be purchased and work
to be attended to.
7th.—To see that the stock of goods is well supplied with those
items which are generally kept by the quantity. Should the place of
business be remote from any manufacturing firm of undertakers’ goods,
such as coffins, hardware, caskets, etc., he is to keep a faithful
and strict account of the sizes, styles and grades of caskets and
coffins on hand, as also of the needful requirements in that line;
he should also call the attention of the proprietor to the quality,
style, etc., of the goods needed, and place in the hands of his
employer a list of the goods to be ordered, or likely to be called
for.
8th.—To keep a note book of what is necessary to be done in the
ordinary business of the store, and to designate employment for the
other assistants.
9th.—He is to superintend, and if need be to help, in the lining and
trimming of coffins, and, in the absence of the proprietor, to attend
to the embalming and preserving of bodies.
Public-domain text, read in full here on John Shaqi.
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