The Value of MoneyAnderson, Benjamin M. (Benjamin McAlester)
General
The Value of Money
Anderson, Benjamin M. (Benjamin McAlester)
Money
Production, as now carried on, is primarily conducted in the expectation
of _sale_, and of profitable sale. Trade does not go of itself,
automatically. Rather, it is a highly difficult matter, calling for the
highest order of ability, and the labor of innumerable men. In general,
I think it safe to say that in ordinary times, the manufacturer loses
vastly more sleep over the question of how he shall market his output,
than he does over the question of how he shall produce it. A clerk in
the Westinghouse Air Brake Company, engaged in the accounting
department, spoke recently to the writer of the "productive end" of the
business. On inquiry, it developed that he meant the selling department!
He stated that the manufacturing department also, in the language of the
employees, in that corporation, would also be termed "productive," but
that the selling department was _the_ productive department.
If one reflects a little as to the proportion of "costs" that go into
selling, as compared with technical "production," I think my point will
be clearer. Advertising has developed so enormously that it needs little
discussion. It has been stated that the "Sapolio" people once tried,
after their reputation seemed thoroughly established, to stop
advertising, with such disastrous results that very extraordinary
efforts were required to reestablish the brand. Number 2 wheat is not
advertised, in the great magazines, but innumerable brands of flour get
newspaper and magazine advertising,--some of them in such a periodical
as the _Saturday Evening Post_, and even those which are locally
consumed are commonly advertised in the local press. Nor is it only
finished products, of the sort that must be sold to the fickle public,
that involve these heavy selling costs. The writer has in mind a
corporation producing a high-grade type of glazed retort, in the
production of which it has virtually a monopoly, since the clay with
which it is made does not coexist with the skill to make it in any other
place. The particular product is an indispensable part of many important
technical processes. Substitutes made of other clays, and by other
companies, are known by the trade to be unsatisfactory. The buyers are
all highly trained business men. Here, if anywhere, selling costs should
be slight. But the chief selling agent of the corporation has found it
necessary, in order to keep the business going, to incur huge expenses
for entertaining his customers, finds it necessary to incur great
travelling expenses, to use only the most expensive hotels, and,
incidentally, to drink a great deal more than his personal inclinations
would call for, in keeping the business for his house. I waive
discussion of the extraordinary fees which a trust promotor makes, in
effecting a consolidation of big business units,--a process of exchange.
I am speaking now of the ordinary costs involved in ordinary trade. The
army of travelling salesmen, the body of stenographers, who write
Public-domain text, read in full here on John Shaqi.
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