Thus it will be seen that in all monumental undertakings of the kind
the British are holding their own in a satisfactory fashion. As
regards ordinary commerce and the exports of manufactured goods, the
progress, unfortunately, is by no means so evident. I have so
frequently laid stress upon the narrowness of the home commercial
ideas in this respect that still obtains in so many quarters that I am
glad to be able to quote the words of another that admirably fit the
case. The following is from the Consular Report on Uruguay issued in
1910, and the sentences undoubtedly sum up the situation with a
commendable accuracy: "It has been pointed out to me that careful
investigation into the commercial methods of our competitors reveals
several reasons why British trade has failed to retain the proportion
of the imports it held a few years ago. For instance, greater
attention to detail is paid by the foreign merchant than by his
British rival, who, as a rule, adheres in catalogues and invoices to
British standard weights and measures and prices, without giving their
equivalent in terms of the country. In tenders for public works German
firms study the specifications with minute care, and tender for every
item, leaving nothing in doubt, besides drawing up their applications
in so clear and simple a manner as to give the minimum labour in
examination, and the maximum of facility in comparison to the
authorities who deal with them; whereas British tenderers sometimes
merely quote a lump sum, ignoring all details, and often, when details
are given, the price of many items is left vague, 'As may be agreed
upon.' When goods are imported into the country from Germany, France,
the United States of America, &c., a detailed statement in Spanish of
the contents of each package is generally furnished, with metric
weights and measures, which facilitates their rapid examination and
dispatch, whereas British firms as a rule content themselves with the
brief statement, 'Case containing machinery' or 'hardware,' &c.,
leaving to the Custom House official the task of working out details
and calculations.
"Then, again, as regards languages, the British commercial traveller,
armed with British catalogues and price lists [although I note with
pleasure that some are now printed in Spanish], knows no language but
his own, but the German invariably speaks Spanish and English, and he
has carefully studied beforehand the needs of the market which he is
visiting and the financial position of merchants. This gives him a
great advantage over his British rival, who rarely has previous
knowledge of his would-be customers, and is dependent on such chance
information as he may pick up to be subsequently confirmed by
inquiries at the banks. Time is thus lost, and irritation is caused to
respectable buyers, who resent what appears to them impertinent
suspicion."
CHAPTER XXVII
POLITICS AND REVOLUTIONS
Public-domain text, read in full here on John Shaqi.
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