Of course, whenever an agency was lost, there was the possibility of
replacing the company in some non-Conference office; but this was not
so easy a matter. The non-Conference agents were principally lower
grade, cut-rate concerns, and not of the standard either professionally
or financially to which the Guardian was accustomed. The company's
field men, continually confronted by the discouraging task of finding
in a town a satisfactory agent, when none existed save in Conference
offices, became disheartened. Their letters to the home office
indicated their demoralization and Mr. Gunterson could not think how to
direct their campaigns for them.
At this juncture the hand on the reins needed to be both delicate and
firm, and the hand of Mr. Gunterson, while it may have had its moments
of inflexibility, was never delicate. And it was firm with less and
less frequency as the days went by. Never any too well convinced, at
the bottom of his heart, of the soundness of any course he elected to
pursue, the apparent necessity of sitting helplessly in his office and
watching his agency plant disintegrate before his eyes robbed him of
much of the assurance that had always been one of his predominant
factors. Outwardly his manner remained as impressive as ever, but it
was retained with an ever increasing difficulty.
In this dark hour his only sustaining reflection was that this rule,
which was working such havoc among the Guardian's smaller agencies, did
not apply to the larger cities whence came a large proportion of the
company's premium income. Boston, of course, with a local rule even
more radical than that of the field generally, had gone the way of the
small towns; but in New York separation was out of the question since
most of the important companies maintained their own local departments,
dispensing with agents altogether; in Philadelphia the local
underwriters had never been able to agree among themselves on any
drastic measures and there seemed no likelihood of a change; while in
Buffalo, Pittsburgh, and Baltimore soothingly sepulchral silence and
calm reigned.
As the month of January gave place to the briefest of his brothers, a
temporary lull in hostilities appeared to have arrived. Mr. Gunterson,
drawing a long breath, was wondering if it could be possible that the
worst of the tempest had passed, when eruptions from three craters
burst forth almost simultaneously, and by the light of their flames it
was seen that all which had gone before was of minor moment compared to
that which was now to come.
It was about the third week in February that a Conference war was
declared in Philadelphia, Buffalo, and Baltimore. In the ears of Mr.
Gunterson the triple detonation rang terribly, like the very voice of
doom, and it was with the desperation of hopelessness that he addressed
himself to the solution of this new problem.
Public-domain text, read in full here on John Shaqi.
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