Refund Policy

Monthly membership plans are eligible for a full refund within 7 days of the initial purchase or of a renewal charge. If you request a refund within this window, we will refund that charge and cancel your membership. After the 7-day window has passed for a given charge, that payment is non-refundable, but you may still cancel at any time to avoid future charges.

Lifetime access may be refunded within 7 days of purchase. Because Lifetime grants permanent access, no refund is available after 7 days from the date of purchase.

To request a refund within the eligible window, please contact us with the following details:

• —The email address associated with your account.
• —The plan you purchased (monthly or Lifetime).
• —The approximate date of the charge.

Submit your request through our contact form (choose “Membership / Support”) or email contact@johnshaqi.com.

Approved refunds are issued to your original payment method via Stripe and are typically processed within 5–7 business days. The time it takes to appear on your statement depends on your bank or card issuer.

Cancelling your membership stops future charges and keeps your access until the end of the current billing period — it is not the same as a refund. See our Terms & Conditions for full membership terms.