A Living from the LandDuryee, William B. (William Budington)
History
A Living from the Land
Duryee, William B. (William Budington)
Agriculture
_Quality the Keystone._--The fundamental basis for success in the
operation of any roadside market lies in the quality of the products that
are offered for sale. This is a rather difficult condition for the
operator to maintain consistently, but it is fundamental in securing
customers and in keeping them. Products that have become stale,
unattractive or unpalatable for any reason should never be offered for
sale and should be discarded, made into some by-product or sold through
some channel which will not identify the article with the stand itself. A
satisfied customer who develops confidence in the integrity and good faith
of the stand operator is a decided asset, and no effort spent in
cultivating such confidence is wasted.
Every successful roadside stand operator has built his business on honest
dealing and a personal interest in seeing that the buyer is satisfied.
This contact between the owner of a small business and a buyer is one that
can be capitalized to a very great extent. It is one of the handicaps
which a chain-store organization has to face and one that must be
developed by the person who wishes to establish a permanent and
satisfactory business in this merchandising field. Very often the sale of
farm products can be supplemented to the advantage of the stand by
offering small ornamental plants or by the display of pet animals,
particularly for the younger members of the traveling public.
_Success Factors._--A definite program of advertising can be developed
with many original features that apply directly to the type of business.
If the operator has pride in his products he will be glad to have his name
on every package of commodities that he sells. This is good sales
propaganda even if it only indicates the confidence of the seller in his
products and his willingness to stand behind them. Besides that, however,
it creates a knowledge of his name or the designation of his farm or stand
among purchasers who will then have a means of identifying it to their
friends. A small leaflet, describing the products that are offered for
sale and the intention of the operator to give the customer service, can
be put in each package at very small cost with good results. It is also
possible to prepare leaflets dealing with methods of cooking or of
preparation of the commodities sold that will build good will on the part
of customers.
Public-domain text, read in full here on John Shaqi.
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