If your chin is long, broad, and prominent at the point, your action will always wait upon your thought. If your thought is quick, as indicated by the sloping forehead, your action may follow very quickly, but never impulsively. If, on the other hand, your forehead is one which indicates reflection and slowness of thought, then you will be very deliberate, postponing action in every case until you have carefully and painstakingly thought the entire matter out. It is useless for anyone to try to rush you to either decision or action, for you may have it in you to be quite hopelessly stubborn. THE SOCIAL QUALITIES Some time ago a splendidly educated young man came to us for advice. "What I want to know more than anything else," he said, "is why Hugo Schultz always sells more goods than I do. I spent two years in high school, four years in a special preparatory school and four years in college. I have had eight years of fairly successful business experience. For two years I have been a traveling salesman. When I first started out my sales amounted to only about $5 a day, on an average. Within a year I had pushed them up to $1,000 a day, on an average, and now sometimes I sell $3,000 or $4,000 worth a day. With the exception of Hugo Schultz, I sell more goods than any other man representing our company. If I sell $52,000 worth in a month, Schultz sells $65,000 worth-yet Schultz has never been beyond the fourth grade in school. He is ten years younger than I am, has had practically no business experience, and has only been on the road one year." Upon examination, we found that this young man was selling goods with a splendidly trained intellect. He analyzed all the factors in his problem carefully, even down to the peculiarities of every one of his customers. He presented his goods with faultlessly worked out arguments and appeals to the common sense and good judgment of his customers. He was, therefore, more than usually successful. In answer to our inquiry, however, he said: "No, I hate selling goods. The only reason I keep it up is because there is good money in it--more money than I could make with the same amount of effort in any other department of business. I do not like to approach strangers. I have to lash myself into it every morning of my working life, and it is very hard for me to be friendly with customers about whom I care nothing personally." "What about Peter Schultz?" we asked. "Is he a good mixer?" "It is his whole stock in trade. Now that you have called my attention to it, I can see clearly enough that he takes delight in meeting strangers. Why, even when he is off duty, he finds his recreation running around into crowds, meeting new people, getting acquainted with them, making friends with them. I see it all now. He sells goods on the basis of friendship. He appeals to people's feelings rather than their intellects, and most people are ruled by their feelings. I know that."