Behind the Scenes in a HotelConsumers' League of New York City
History
Behind the Scenes in a Hotel
Consumers' League of New York City
Hotels -- Employees; Women -- Employment -- New York (State)
The food for maids and other women workers is served in “Helps’ Hall.”
When the worker offers to take the new maid “down” to lunch she means it
literally. Usually it is in the second basement underground. Through
labyrinths, ill-lighted and heated, sometimes dripping from pipes
overhead, she finally arrives at “Helps’ Hall.” Sometimes she finds it
next to a basement laundry which is always steaming hot. As the worker
enters, she faces a long row of steam tables. She has her meal ticket
punched, grabs a tray, and gets in line. There is no choice of food. Her
tray is filled with soup, meat, potatoes and pudding and she deposits it
on one of the deal tables in the room and seats herself with the rest on
a bench without a back. If she comes late, there is often a litter of
spilled food and dirty dishes on the table which take away her appetite.
There is a rattle of tin knives and forks. Usually only maids and other
women workers are eating in the dining hall, although in small hotels
men and women eat at different tables in the same room.
In the hotels in which the workers lived in, they found the dining-room
service always hurried. Soup was usually spilled and too much sugar put
in the coffee. In one smaller hotel in New York City where men and women
ate together workers waited on themselves. All cut their bread from the
same loaf, dished out meat at the steam tables, often with the help of
their fingers, and poured their own milk. A late worker coming to lunch
found messed-over remains of food which had been fingered by many
unwashed hands of porters, laundrymen, maids and cleaners.
The quantity of food served was sufficient. Plates were well filled,
second helpings were often allowed, tea, coffee, milk, bread and butter
were always plentiful. Desserts usually “ran out,” but desserts were
considered a luxury anyway. The quality of food was inferior. Poor cuts
of meat and leftovers in the form of stew and hash with cold bologna for
supper was the usual meat diet. Tinned vegetables, carrots, beans and
macaroni without cheese were customary. Boiled potatoes were the
mainstay. Rice, in different forms, was always served. Rice and bread
puddings were the favorite desserts. Butter was often oleomargarine and
milk was thin and blue. Fresh vegetables, fresh salads and fruit never
appeared even in midsummer. It is true salads and melons were sometimes
served, but they were wilted, and workers would not touch them. Ice
cream, a very skimmed-milk ice cream, was served once a week on Sundays.
Stale French pastries and sour chocolate eclairs sometimes appeared.
Public-domain text, read in full here on John Shaqi.
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