Behind the scenes in a restaurant: A study of 1017 women restaurant employeesConsumers' League of New York City
Science
Behind the scenes in a restaurant: A study of 1017 women restaurant employees
Consumers' League of New York City
Restaurants -- Employees; Women -- Employment -- New York (State)
Believing that one of the most satisfactory sources of information in
regard to labor conditions is the word of the workers themselves, the
Consumers’ League decided to base its study mainly upon interviews with
restaurant employees. One thousand and seventeen (1,017) women were
interviewed in New York City and in six of the larger cities of the
State. They were seen in their homes, at their places of employment and
through employment agencies.
In New York City all the interviews were held at the Occupational Clinic
of the Board of Health, where, through the courtesy of Dr. Harris, Chief
of the Bureau of Industrial Hygiene, a room was set aside for the use
of the League investigator. In response to a requirement of the Health
Department, all food-handlers in the city come to the Clinic for a
physical examination and certificate testifying that they are free from
communicable disease. The investigator could in this way meet the women
on neutral ground when there was no temptation to conceal or distort
facts, and talk confidentially with them. The interviews taken at the
Clinic in five months would have required at least a year to get in any
other way.
The New York State Consumers’ League and the branch leagues in Buffalo,
Syracuse and Mr. Vernon co-operated in interviewing women in localities
outside of New York City, and the same undesirable conditions were found
to prevail throughout the State.
Supplementary information was also obtained from all other available
sources, such as employers, employment agencies, girls’ clubs and
published reports. The workers came from every kind of restaurant,
including hotels, tea-rooms, buffet and dairy lunches, cafeterias and
clubs. In this way it was possible to get in touch with a thoroughly
representative group of workers, including the best paid as well as the
most underpaid.
In undertaking the investigation, the League sought to answer three
questions: first, what are the actual conditions of labor prevailing in
the restaurants of New York State; second, are these conditions such that
the worker may lead a wholesome, normal life; and third, how do these
conditions react through the individual worker upon society as a whole.
The Consumers’ League acknowledges its deep indebtedness to Dr.
Harris for the helpful interest that he has taken in its work,
and for his courtesy in allowing the League investigator to
take interviews at the Occupational Clinic.
[Illustration: The Normal Working Day—Eight Hours.
A Common Occurrence—Fifteen Hours.]
Public-domain text, read in full here on John Shaqi.
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