Akaky Akakiyevich, who was already imbued with a due amount of fear, became somewhat confused, and as well as his tongue would permit, explained, with a rather more frequent addition than usual of the word "that" that his cloak was quite new, and had been stolen in the most inhuman manner; that he had applied to him, in order that he might, in some way, by his intermediation--that he might enter into correspondence with the chief of police, and find the cloak. For some inexplicable reason, this conduct seemed familiar to the prominent personage. "What, my dear sir!" he said abruptly, "are you not acquainted with etiquette? To whom have you come? Don't you know how such matters are managed? You should first have presented a petition to the office. It would have gone to the head of the department, then to the chief of the division, then it would have been handed over to the secretary, and the secretary would have given it to me." "But, your excellency," said Akaky Akakiyevich, trying to collect his small handful of wits, and conscious at the same time that he was perspiring terribly, "I, your excellency, presumed to trouble you because secretaries--are an untrustworthy race." "What, what, what!" said the important personage. "Where did you get such courage? Where did you get such ideas? What impudence towards their chiefs and superiors has spread among the young generation!" The prominent personage apparently had not observed that Akaky Akakiyevich was already in the neighbourhood of fifty. If he could be called a young man, it must have been in comparison with some one who was seventy. "Do you know to whom you are speaking? Do you realise who is standing before you? Do you realise it? Do you realise it, I ask you!" Then he stamped his foot, and raised his voice to such a pitch that it would have frightened even a different man from Akaky Akakiyevich. Akaky Akakiyevich's senses failed him. He staggered, trembled in every limb, and, if the porters had not run in to support him, would have fallen to the floor. They carried him out insensible. But the prominent personage, gratified that the effect should have surpassed his expectations, and quite intoxicated with the thought that his word could even deprive a man of his senses, glanced sideways at his friend in order to see how he looked upon this, and perceived, not without satisfaction, that his friend was in a most uneasy frame of mind, and even beginning on his part, to feel a trifle frightened.