There was a four-fold contribution made by those experienced in relief
and disaster organization. The initial service was the establishment of
a policy of centralization of authority and administration into one
official relief organization. This policy comprised first the
coordination of the relief work into one central relief committee,
second the placing of the relief funds from all sources into the hands
of one finance committee, third the granting of relief by one central
management, all records being cleared through one registration bureau,
fourth the giving of emergency relief in food, clothing and other things
immediately without waiting for the perfection of the relief
organization, and fifth, the appointing of a small managing committee to
carry out and interpret the general policy determined upon by the
executive committee.
If the first great service rendered was that of centralization, the
second was that of effecting cooperation. The latter was only partially
successful. There was at first an inevitable overlapping, especially in
the matter of visiting, some families being visited and subjected to
interview a dozen times. Failing to achieve complete coordination, the
central committee endeavored to limit duplication so far as possible. An
invitation extended to the Salvation Army about December eleventh, to
place their visitors at the disposal of the general staff of visitors
was declined and it was not until January first that this organization
fully coordinated with the rehabilitation committee. It was about this
time also that the Roman Catholic clergy agreed to cooperate in the
registration plans. On December eighteenth the School Board gave
official cooperation by assigning fifteen school teachers as volunteer
visitors under the direction of the rehabilitation committee. Another
obstacle to the complete systematization of the relief work was the most
generous but independent distribution of clothing and supplies from the
Eaton Center, and from the station established by a charitable Boston
lady. The Protestant and Roman Catholic clergy, as well as the Salvation
Army and other organizations received supplies in bulk and distributed
to their constituents often with hasty or inadequate investigation.
There was also at times lack of cooperation among the official
committees themselves. Friction and crises arose from time to time,
which were only stopped short of scandal. They were the consequence
either of assumption of authority upon the part of the under-committees,
of ineffectiveness of leadership, or of unfamiliarity with the
principles of relief. There were also other problems, some of which it
may be useful to note. One of these was the problem of the wisest use of
local leaders who knew and could interpret the local point of view and
method of doing things. Another that of the absorption of volunteers,
many of whom could not be expected to understand the nature of
scientific relief service.
Public-domain text, read in full here on John Shaqi.
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