Public opinion; Public relations; Publicity; Social psychology
Some analysts believe that the public has no opinions except those
which various institutions provide ready made for it. From Mr. Mencken
and others it would almost seem to follow that newspapers and other
mediums have no standards except those which the public provides, and
that therefore they are substantially without influence upon the public
mind. The truth of the matter, as I have pointed out, lies somewhere
between these two extreme positions.
In other words, the public relations counsel who thinks clearly on
the problem of public opinion and public relations will credit the
two factors of public opinion respectively with their influence and
effectiveness in mutual interaction.
Ray Stannard Baker says[12] that “while there was a gesture of
unconcern, of don’t care what they say, on the part of the leaders (of
the Versailles conference), no aspect of the conference in reality
worried them more than the news, opinions, guesses that went out by
scores of thousands of words every night, and the reactions which
came back so promptly from them. The problem of publicity consumed
an astonishing amount of time, anxiety and discussion among the
leaders of the conference. It influenced the entire procedure, it was
partly instrumental in driving the four heads of States finally into
small secret conferences. The full achievement of publicity on one
occasion--Wilson’s Italian note--nearly broke up the conference and
overturned a government. The bare threat of it, upon other occasions,
changed the course of the discussion. Nothing concerned the conference
more than what democracy was going to do with diplomacy.”
For like causes we find great industries--motion pictures being one and
organized baseball another--appointing as directors of their activities
men prominent in public life, doing this to assure the public of
the honest and social-minded conduct of their members. The Franklin
Roosevelts are in this class, the Will Hayses and the Landises.
Public-domain text, read in full here on John Shaqi.
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