Public opinion; Public relations; Publicity; Social psychology
Mr. Lippmann finds that the stereotypes at the center of the code
by which various sections of the public live “largely determine what
group of facts we shall see and in what light we shall see them.” That
is why, he says, “with the best will in the world, the news policy
of a journal tends to support its editorial policy, why a capitalist
sees one set of facts and certain aspects of human nature--literally
sees them; his socialist opponent another set and other aspects, and
why each regards the other as unreasonable or perverse, when the real
difference between them is a difference of perception. That difference
is imposed by the difference between the capitalist and socialist
pattern of stereotypes. ‘There are no classes in America,’ writes an
American editor. ‘The history of all hitherto existing society is the
history of class struggles,’ says the Communist Manifesto. If you have
the editor’s pattern in your mind, you will see vividly the facts
that confirm it, vaguely and ineffectively those that contradict. If
you have the communist pattern, you will not only look for different
things, but you will see with a totally different emphasis what you and
the editor happen to see in common.”
The stereotype is the basis of a large part of the work of the
public relations counsel. Let us try to inquire where the stereotype
originates--why it is so influential and why from a practical
standpoint it is so tremendously difficult to affect or change
stereotypes or to attempt to substitute one set of stereotypes for
another.
Mr. Martin attempts to answer questions such as these in his volume on
“The Behavior of Crowds.” By “crowds” Mr. Martin does not mean merely a
physical aggregation of a number of persons. To Mr. Martin the crowd is
rather a state of mind, “the peculiar mental condition which sometimes
occurs when people think and act together, either immediately where the
members of the group are present and in close contact, or remotely, as
when they affect one another in a certain way through the medium of an
organization, a party or sect, the press, etc.”
Motives of social behavior are based on individual instincts.
Individual instincts, on the other hand, must yield to group needs.
Mr. Martin pictures society as an aggregation of people who have
sacrificed individual freedom in order to remain within the group. This
sacrifice of freedom on the part of individuals in the groups leads its
members to resist all efforts at fundamental changes in the group code.
Because all have made certain sacrifices, reasons are developed why
such sacrifices must be insisted upon at all times. The “logic-proof”
compartment is the result of this unwillingness to accept changes.
“What has been so painstakingly built up is not to be lightly
destroyed. Each group, therefore, within itself, considers its own
standards ultimate and indisputable, and tends to dismiss all contrary
or different standards as indefensible.
Public-domain text, read in full here on John Shaqi.
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