Public opinion; Public relations; Publicity; Social psychology
As for the relations between the public relations counsel and his
client, little can be said which would not be merely a repetition of
that code of decency by which men and women make moral judgments and
live reputable lives. The public relations counsel owes his client
conscientious, effective service, of course. He owes to his client
all the duties which the professions assume in relation to those they
serve. Much more important than any positive duty, however, which the
public relations counsel owes to his client is the negative duty--that
he must never accept a retainer or assume a position which puts his
duty to the groups he represents above his duty to his own standards
of integrity--to the larger society within which he lives and works.
Europe has given us the most recent important study of public opinion
and its social and historical effects. It is interesting because it
indicates the sweep of the development of an international realization
of what a momentous factor in the world’s life public opinion is
becoming. I feel that this paragraph from a recent work of Professor
Von Ferdinand Tonnies is of particular significance to all who would
feel that the conscious moulding of public opinion is a task embodying
high ideals.
“The future of public opinion,” says Professor Tonnies, “is the future
of civilization. It is certain that the power of public opinion is
constantly increasing and will keep on increasing. It is equally
certain that it is more and more being influenced, changed, stirred by
impulses from below. The danger which this development contains for a
progressive ennobling of human society and a progressive heightening
of human culture is apparent. The duty of the higher strata of
society--the cultivated, the learned, the expert, the intellectual--is
therefore clear. They must inject moral and spiritual motives into
public opinion. Public opinion must become public conscience.”
It is in the creation of a public conscience that the counsel on public
relations is destined, I believe, to fulfill his highest usefulness to
the society in which he lives.
THE END
FOOTNOTES
[1] Cardozo, “The Nature of the Judicial Process” (page 9).
[2] Walter Lippmann, “Public Opinion” (page 248).
[3] “Public Opinion” (page 342). Mr. Lippmann goes on to say that
“having hired him, the temptation to exploit his strategic position is
very great.” As to that aspect of the situation, see later chapters.
[4] William Trotter, “Instincts of the Herd in Peace and War” (page 36).
[5] “Instincts of the Herd in Peace and War,” William Trotter (pages
36–37).
[6] Page 45.
[7] “Public Opinion” (page 350).
[8] _Atlantic Monthly_, March, 1914.
[9] _Atlantic Monthly_, June, 1914.
[10] Francis E. Leupp, “The Waning Power of the Press,” _Atlantic
Monthly_, July, 1910.
[11] Rollo Ogden, “Some Aspects of Journalism,” _Atlantic Monthly_,
July, 1906.
[12] “Publicity at Paris,” _New York Times_, April 2, 1922.
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