Cyclopedia of Commerce, Accountancy, Business Administration, v. 01 (of 10) — John Shaqi
Cyclopedia of Commerce, Accountancy, Business Administration, v. 01 (of 10)American School of Correspondence
General
Cyclopedia of Commerce, Accountancy, Business Administration, v. 01 (of 10)
American School of Correspondence
Accounting; Business; Commerce
In a manufacturing plant, when a foreman is placed in charge of a
shop he should be instructed as to his authority, responsibilities,
and exact duties. When these authorities have once been established,
no other man of equal or lower grade in the organization should be
permitted to interfere in any way, nor should the foreman be permitted
to overstep his authority.
Those occupying positions to which greater authorities are attached
should also be careful to not presume upon their authority by
attempting to direct work properly under control of the foreman. The
superintendent or manager who, in passing through a plant, discovers a
workman in the act of violating an established rule, or doing something
dangerous to the lives of himself and fellow employes, or performing
work in the wrong way, is justified in at once bringing the matter to
the notice of that workman; but he should report the occurrence to the
foreman at the first opportunity.
On the contrary, if the manager or superintendent wishes to make a
change in policy involving a departure from the established customs of
the shop, or if he requires the services of a workman even temporarily
in another department, he should first take up the matter with the shop
foreman.
The same policy in general should be observed throughout the
organization. The person placed at the head of a department or division
of the work should have full authority and be held responsible for the
work of all employes in that department. Complaints of inefficiency
of an individual employe should be made to the department head. If
the purchasing agent, for instance, finds the work of a certain
stenographer unsatisfactory, his complaint should be made to the chief
stenographer.
=20. Duties of Individual Workmen.= The duties of the individual
workman in the shop should be as clearly defined as are those of his
foreman. It is the duty of the foreman to lay out the work and to keep
the workman regularly employed on the work assigned to him.
In the operation of the manufacturing branch, the most important
consideration is economy of production. When a workman is kept at one
task he becomes a specialist, increases his production, and reduces
costs.
=21. Duties of Office Employes.= Each clerk in the office should have
his work clearly defined. If specialization is profitable in the shop,
it is equally so in the office. Every man who has been responsible for
the management of an office will agree with us that in no other branch
of business is there a greater tendency to allow work to get behind.
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