Cyclopedia of Commerce, Accountancy, Business Administration, v. 01 (of 10)American School of Correspondence
General
Cyclopedia of Commerce, Accountancy, Business Administration, v. 01 (of 10)
American School of Correspondence
Accounting; Business; Commerce
=Routing Salesmen.= How to route his salesmen to the best advantage
is one of the important problems of the sales manager. He must first
decide how often the territory should be covered, then the extent of
the territory he will attempt to work, and the number of men required.
When this has been done, the territory of each man must be laid out,
and a route which will enable him to cover the territory with the
smallest mileage, must be selected. The territory should not be larger
than a man can cover in a specified time, but large enough to require
all of his time.
_Map and Tack System._ To know just where each man is at all times--to
be able to locate Smith or Brown instantly, every day--is very
necessary. Perhaps the best method of doing this is by the use of what
is known as the _map and tack system_.
State maps, printed in colors, are fastened in the bottoms of shallow
drawers, a drawer for each state. Sharp pointed tacks, with heads
covered with silk in a great variety of colors, are used for various
classifications, and colored silk cords are used to indicate routes and
territory boundaries.
To each salesman is assigned a specific color, by which he is always
known. Tacks with heads of the proper colors are placed in the map at
the towns on his territory. A cord is then strung from tack to tack
in the order in which he will cover the territory. When the salesman
leaves a town the cord is removed from that tack, coiled up, and placed
over the tack at the next town. The tack at the end of the cord always
shows the present location of the salesman. Fig. 31 illustrates a map
with cords--represented by the heavy lines--indicating salesmen's
routes.
[Illustration: Fig. 31. Map Showing Operation of Map and Tack System
Courtesy Browne-Morse Company]
Other tacks, with heads of a different color or coiled wire heads for
holding labels, are used to indicate special facts--as, competition
strong, customer ready to buy, claim to be adjusted, or collections to
be made. These are placed at the side of the salesman's tacks and are
a reminder to write to him, about the special matter, at that town. If
an inquiry is received or a good prospect developed, in some small town
not regularly visited by any salesman, a special tack is placed in the
map at that point. A cord of special color is then strung from this
tack to the nearest stopping point on any salesman's route. This is a
reminder to write the salesman instructing him to make a special trip
to this point outside of his regular territory.
[Illustration: Fig. 32. Traveler's Route Card]
Public-domain text, read in full here on John Shaqi.
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